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Residence Inn by Marriott Cleveland Mentor

★★★·9.4/ 10Excellent
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
2000 opened · 2015 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 52 facilities +
Review
Official

At Residence Inn by Marriott Cleveland Mentor, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Residence Inn by Marriott Cleveland Mentor simplify the organization of your excursions, tourist activities, and other adventures in Mentor (OH). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as safety deposit boxes. Always look your best in your preferred attire with the laundromat and dry cleaning service provided at Residence Inn by Marriott Cleveland Mentor. Desire to unwind? Make the most of your visit at Residence Inn by Marriott Cleveland Mentor with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Residence Inn by Marriott Cleveland Mentor. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Residence Inn by Marriott Cleveland Mentor, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. At Residence Inn by Marriott Cleveland Mentor, experience the ease of having groceries brought straight to your accommodation through their efficient service. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 267 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional staff service, spacious clean rooms, and abundant breakfast. Common complaints include worn-out room furnishings, cleaning lapses like hair or stains, noise from nearby highways, and slow elevators.

Dimension scores · cross-source

Service9.3
Cleanliness9.1
Location8.8
Facilities8.8
Surroundings8.8
Value8.6
PraisedExceptional and empathetic staff service · Spacious suites with full kitchens · Convenient location near highways and attractions · Generally high room cleanliness
ComplaintsSome facilities appear worn or poorly maintained · Inconsistent breakfast quality or limited options · Occasional hygiene issues or cleaning oversights · Noise insulation varies by room location

KEYIdeal for those valuing service and long stays. Avoid street-facing rooms for noise; inspect room cleanliness upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and what attractions are nearby?
Located in Mentor, Ohio, it offers easy access to downtown Cleveland, Fairport Harbor Beach, Great Lakes Mall, and Holden Arboretum.
diningIs the breakfast good? Are there kitchens in the rooms?
Guests praise the abundant and delicious breakfast. All suites feature fully equipped kitchens for convenient self-catering.
familyIs this hotel suitable for families with children?
Highly rated by 121 family travelers for spacious suites and helpful staff. Note that some furnishings may appear worn.
businessIs it comfortable for business travelers?
Business guests appreciate spacious rooms and social hours. However, pet noise and occasional cleaning lapses have been noted.
coupleHow is the experience for couples? Is there noise?
Couples love the spacious rooms and service. However, highway noise and AC units may disturb sleep; request non-highway facing rooms.
roomWhat are the room facilities and cleanliness like?
Rooms are spacious and clean (9.1 cleanliness score). Some guests report cleaning lapses like hair/stains or worn furnishings.
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