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Holiday Inn Mexico City-Plaza Universidad by IHG

★★★★·9.3/ 10Excellent
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2009-06-30 opened· 156 rooms
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 65 facilities +
Review
Official

Holiday Inn Mexico City-Plaza Universidad By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire and shuttle amenities for your ease in navigating around Mexico City. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Holiday Inn Mexico City-Plaza Universidad By IHG have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Holiday Inn Mexico City-Plaza Universidad By IHG as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors staying at Holiday Inn Mexico City-Plaza Universidad By IHG have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Throughout the day, engage in the entertaining activities available at Holiday Inn Mexico City-Plaza Universidad By IHG. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 327 guest reviews · multi-source · as of 2026-07-09

Guests praise the friendly staff, spacious clean rooms, and extensive breakfast. Key complaints involve poor bathroom privacy due to glass partitions, renovation noise, aging facilities like faulty phones, and occasional check-in inefficiencies.

Dimension scores · cross-source

Rooms10.0
Facilities9.4
Cleanliness9.3
Surroundings9.2
Service8.5
Value8.1
Location8.1
+ PraisedExcellent breakfast · Friendly staff · Spacious rooms · Safe location
- ComplaintsOutdated amenities · Noise issues · Invoicing issues · Technical glitches

KEYSuitable for those valuing service and space. Avoid renovation floors, note privacy issues with glass bathrooms, and allow extra time for check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport access?+
Strategically located in Plaza Universidad near key attractions with excellent transport access (Score: 8.1). Guests praise its convenience and safety.
diningWhat is the breakfast like? What dining options are there?+
Breakfast is highly rated for being extensive and delicious. The hotel features Las Ventanas restaurant, a lobby bar, and an on-site coffee shop.
businessIs it suitable for business trips? How are the rooms and work facilities?+
Ideal for business with spacious rooms (Score: 10.0) and ergonomic workspaces. However, some guests note aging facilities like missing fridges/USB ports or occasional tech issues.
familyAre there any precautions for families with children?+
Children are welcome with kid meals available. Note potential extra charges for parking/water, renovation noise, and poor bathroom privacy due to glass partitions.
coupleHow is the experience for couples? Are the rooms comfortable?+
Couples appreciate the spacious, clean rooms and friendly staff. However, bed comfort varies, and the glass-partitioned bathrooms offer poor privacy.
serviceWhat is the level of service?+
Staff are praised for being friendly and professional (Score: 8.5). However, check-in can be inefficient, and occasional service delays or mishandling occur.
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