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Hotel San Sebastian Real

★★★
·Hotels
📍Carretera la cordialidad Tvr 54 95-28 · Cartagena ↗
24-hour front deskLuggage storageTerraceFree WiFiConference spaceConference centerAll 8 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the proximity to the bus terminal, cleanliness, and friendly staff. Major complaints include severe noise from streets and neighbors, lack of elevators/desks, and concerns about the neighborhood's safety at night.

Dimension scores · cross-source

Cleanliness9.2
Rooms9.0
Service9.0
Facilities9.0
Value8.9
Surroundings8.6
Location8.5
Wi-Fi7.5
＋ PraisedCleanliness · Comfortable beds · Friendly staff · Spacious rooms
－ ComplaintsNoise issues · Non-adjustable AC · Poor room hygiene · Breakfast needs improvement

KEYIdeal for early bus travelers. Noise-sensitive guests should verify room orientation and request quiet rooms.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient for transportation?＋
Guests praise its proximity to the bus terminal for transit, though it is far from major attractions and safety concerns exist at night.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: High cleanliness (9.2), friendly service (9.0), modern facilities. Cons: Severe noise, no elevator/desk in some rooms, uncontrollable AC, and no breakfast.
roomWhat are the room facilities? Is there a desk or elevator?＋
Rooms feature flat-screen TVs and free Wi-Fi (score 9.0). However, many guests report lack of desks, no elevator, and potentially noisy street-facing rooms.
serviceIs the staff friendly? What services are available?＋
Staff service is highly rated (9.0/10). Amenities include 24-hour front desk, free WiFi, dry cleaning, and luggage storage in a smoke-free property.
policyWhat are the check-in/out times? Are pets or children allowed?＋
Check-in is at 07:00 and check-out at 14:00. The hotel does not allow children or pets. Please plan accordingly.
diningDoes the hotel offer breakfast? How are the dining options?＋
The hotel has a stylish bar/lounge, but guests frequently mention the lack of breakfast. Dining options nearby are recommended.
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