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Grand Excelsior Hotel Bur Dubai

★★★★·8.3/ 10Recommended
·Hotels
2013 renovated· 282 rooms· Check-in 03:00 PM / out 12:00 PM
NightclubExpress check-outMeeting roomsFitness facilitiesHealth or beauty spa nearbyHealth clubAll 44 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Docklands, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 4 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Buffet breakfasts are available daily for a fee. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 34647 square feet (3219 square meters) of space consisting of a conference center and meeting rooms.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, spacious clean rooms, and varied breakfast with good value. Complaints focus on aging facilities, noise issues, and early check-in fees.

Dimension scores · cross-source

Surroundings8.4
Location7.9
Rooms7.5
Service7.3
Value7.3
Cleanliness7.1
Facilities7.0

KEYSuitable for budget-conscious travelers valuing service. Avoid low floors for noise; confirm early check-in policy.

FAQ · grounded in hotel data & reviews

locationHow is the location and convenience?
Centrally located near major attractions with a dimension score of 7.9, making it convenient for exploring the city.
diningWhat about breakfast and dining options?
Breakfast (surcharge) is praised for being varied and delicious. The hotel features Docklands restaurant, 24-hour room service, and multiple cafes and bars.
roomWhat are the room conditions like? Is soundproofing good?
Rooms are spacious and clean with modern amenities, but some guests note aging facilities and poor soundproofing, so request a quiet room if sensitive to noise.
serviceHow is the staff service and professionalism?
Staff are consistently praised for being friendly and professional, offering multilingual support and helpful concierge services.
facilityWhat leisure and fitness facilities are available?
Facilities include a full-service spa, health club, outdoor pool, sauna, steam room, nightclub, and fitness center for relaxation and exercise.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Early check-in may incur fees or require waiting based on availability.
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