Name: Quest Cheltenham
Address: 37-39 Station Road, Cheltenham, AU

04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-11

Guests praise the warm, professional staff, spacious clean rooms with full kitchens, and excellent location near dining and transport. Main complaints include missing AC in some rooms, poor curtain blackout, aging fixtures, and suboptimal bathroom layouts in accessible suites.

Dimension scores · cross-source

Service9.1

Location9.0

Rooms8.9

Cleanliness8.9

Value8.8

Facilities8.6

Surroundings8.4

Wi-Fi8.1

＋ PraisedExcellent location · Friendly and efficient staff · Spacious and clean rooms · Comfortable beds

－ ComplaintsLow shower pressure and poor drainage · Worn and poorly fitting curtains · Inconsistent bed/pillow comfort · Facilities need maintenance

KEYIdeal for business/families valuing location/service. Confirm AC and blackout curtains upon booking; avoid older rooms.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?＋

It is excellently located, just a 5-minute walk from Cheltenham Railway Station and 2 minutes from Charman Road shopping and dining. Beaumaris Bay is a 5-minute drive away.

roomWhat are the room facilities? Is it suitable for long stays?＋

Rooms are spacious and clean, featuring fully equipped kitchens, laundry facilities, and free Wi-Fi. Most include a private balcony. Facilities score 8.6 and cleanliness 8.9.

serviceHow is the service attitude?＋

Service scores an impressive 9.1. Guests highly praise the warm and professional staff at the front desk and in housekeeping.

familyIs it convenient for families with children?＋

Children are allowed, with family rooms and outdoor play equipment available. Kitchens and laundry are practical, but note potential noise or maintenance issues in some rooms.

pros_consWhat are the main pros and cons?＋

Pros: Excellent location, warm service, spacious clean rooms. Cons: Missing/poor AC in some rooms, poor curtain blackout, aging fixtures, and suboptimal bathroom layouts.

memberWhat perks do Quest Rewards members get?＋

Official perks include welcome amenities for all tiers, bonus points for Silver/Gold/Platinum, and potential breakfast, early check-in/out, and room upgrades for Platinum members.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Executive Three Bedroom Apartment

1 × King bed / 4 × Twin bed90 ㎡up to 6

3 King Beds OR 1 King Bed and 4 Twin Beds968 sq feet Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and iPod dockFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and a hair dryerPractical - Washer/dryer, free local calls, and laptop-compatible safe; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair accessibleNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Three-Bedroom Apartment

1 × Queen bed90 ㎡up to 6

This apartment features a balcony, separate lounge area, fully equipped kitchen and laundry facilities.

Rates / book on FlyerTrip →

Executive Two-Bedroom Apartment

1 × Queen bed80 ㎡up to 4

This spacious apartment features a balcony, separate lounge area, fully equipped kitchen and laundry facilities.

Rates / book on FlyerTrip →

Two-Bedroom Apartment

1 × Queen bed80 ㎡up to 4

This apartment features a balcony, separate lounge area, fully equipped kitchen and laundry facilities.

Rates / book on FlyerTrip →

One-Bedroom Apartment

1 × Extra-large double bed (Super-king size)55 ㎡up to 3

This apartment features a balcony, separate lounge area, fully equipped kitchen and laundry facilities.

Rates / book on FlyerTrip →

Studio Apartment

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

This room has no capacity for extra guests.

Rates / book on FlyerTrip →

F

Facilities · 72

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsBBQ facilitiesLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireMassage servicesParkingGrocery deliveriesKids' outdoor play equipmentPublic transport ticketsOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredSecurity alarmKey card accessMobile app for room servicePub crawlsHappy hourInternet accessFitness facilities (surcharge)Fishing nearbyConcerts/live showsBulk dispenser for toiletriesPlayground on siteReception hallScuba diving on siteSecured parkingSelf parking (surcharge)Beach toysSnack bar/deliSnorkeling on siteSupervised childcare/activitiesTelevision in common areasWine release eventsFree wired internetGarageGolfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsTour deskNon-smoking throughoutWheelchair accessible

N

Nearby & map

DiningSights

1

McDonald's

burger

Fast food

7.0km

2

Bombay Club

Restaurant

Indian

7.2km

3

Danish Nosh Bakery Cafe

Restaurant

Bakery

9.1km

4

McDonald's

Restaurant

Fast food

10.2km

5

48h Pizza e Gnocchi Bar

Restaurant

Italian

10.5km

6

Antique Bar

Restaurant

Bar

10.6km

7

Mothers Instinct cafe & Bar

Restaurant

Café

10.6km

8

Bakers Delight

Restaurant

Bakery

10.9km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.