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La Bastide du Cantal

8.2/ 10Recommended
·Guest houses
📍Le Mauriol Bas, Salers, Auvergne-Rhône-Alpes, 15140 · Salers ↗
24-hour front deskTerraceFree WiFiMultilingual staffBreakfast available (surcharge)Smoke-free propertyAll 7 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise spacious rooms, comfortable beds, and quiet surroundings. However, many criticize aging facilities, poor hygiene in common areas and the pool, and the lack of reception staff which complicates check-in and service.

Dimension scores · cross-source

Location7.7
Rooms6.8
Cleanliness6.4
Surroundings6.4
Service6.3
Facilities6.3
Wi-Fi6.0
Value6.0
＋ PraisedQuiet location near Salers village · Spacious, family-friendly rooms · Free parking and basic amenities · Friendly and reachable staff when present
－ ComplaintsBuilding looks neglected, poor exterior maintenance · Inconsistent cleaning, spiders and dust · Minimal staff, awkward self-check-in · Basic breakfast with poor value for money

KEYSuitable for self-driving guests comfortable with self-check-in. Be prepared for aging facilities and potential hygiene issues; verify cooling options in summer.

FAQ · grounded in hotel data & reviews

locationIs the location convenient and is parking available?＋
Located in Salers with a location score of 7.7, guests praise its convenience for self-driving trips. Complimentary self-parking is available on site.
policyWhat are check-in/out times, and are children or pets allowed?＋
Check-in is at 14:00 and checkout at 12:00. Per official policy, children and pets are not permitted, so please plan accordingly.
roomAre the rooms spacious and comfortable, and is there air conditioning?＋
Across 80 reviews, guests consistently praise the spacious rooms and comfortable bedding, with a room score of 6.8. However, some note it can feel stuffy in summer due to a lack of air conditioning.
diningDoes the hotel provide breakfast, and how is the quality?＋
Breakfast is provided as a paid amenity. Guest feedback rates it as average, with some noting limited value, so exploring nearby dining options is recommended.
serviceHow is the front desk service, and can issues be resolved quickly?＋
Official facilities list a 24-hour front desk and multilingual staff, yet many of the 80 reviews note inconsistent actual coverage, resulting in a service score of 6.3.
facilityHow is the hygiene of common areas and the pool?＋
Cleanliness scores 6.4, with guests frequently noting maintenance gaps and hygiene blind spots in common areas and the pool. The smoke-free property features a highly praised terrace, though overall facility rating stands at 6.3.
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