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Hotel La Mina

★★★·8.3/ 10Recommended
·Hotels
📍254 Calle Garcia de La Cadena · Zacatecas ↗
24-hour front deskFree WiFiSmoke-free propertyFree self parkingWheelchair accessible
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the excellent location, spacious rooms, friendly staff, and good breakfast. Major complaints focus on the non-functional elevator forcing stair climbing, poor maintenance (broken lights, closed pool), and outdated facilities affecting value.

Dimension scores · cross-source

Location8.9
Service8.2
Rooms8.0
Cleanliness7.9
Wi-Fi7.3
Value7.0
Facilities6.8
＋ PraisedExcellent central location · Tasty and varied breakfast · Friendly and helpful staff · Spacious, comfortable and clean rooms
－ ComplaintsElevator consistently out of service · Aging facilities and poor maintenance · Broken lighting and electronics issues · Small bathrooms or design flaws

KEYSuitable for those prioritizing location over amenities. Avoid upper floors if elevators are down; expect basic, aging facilities.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?＋
It is excellently located, within a 5-minute walk of the Historic Center and Sierra de Alicia Park. Nearby attractions include El Cubo Aqueduct and Francisco Goitia Museum.
roomWhat are the room facilities like? Are the beds comfortable?＋
Rooms are spacious with flat-screen TVs, free Wi-Fi, and showers. Guests praise the comfortable beds, but some report outdated or broken amenities like AC or safes.
serviceHow is the staff service attitude?＋
Staff are highly praised for being friendly and helpful, with a service dimension score of 8.2. Daily housekeeping and complimentary bottled water are provided.
diningHow is the breakfast supply?＋
Breakfast is generally well-reviewed and a major pro. However, some couples and families noted limited options, so it is advisable to check the menu in advance.
policyWhat are the check-in and check-out times?＋
Check-in is at 06:00 and check-out is at 13:00. The 24-hour front desk ensures convenience for guests with varying schedules.
pros_consWhat are the main pros and cons of the hotel?＋
Pros: Excellent location, spacious rooms, friendly staff, good breakfast. Cons: Non-functional elevator requiring stairs, poor maintenance (closed pool, broken lights), and questioned value.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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