Guest scores & sentiment

From 289 guest reviews · multi-source · as of 2026-07-10

Guests praise the central location, quiet atmosphere, and beautiful pool/gardens. Common complaints include inconsistent service attitude, aging room facilities (poor AC, few outlets, wet bathrooms), and hygiene issues like pests and cleaning lapses.

Dimension scores · cross-source

Location9.1

Surroundings7.8

Value7.6

Facilities7.6

Cleanliness7.6

Service7.5

Rooms6.7

＋ PraisedExcellent central location · Quiet and comfortable · Friendly and helpful staff · Convenient parking

－ ComplaintsBathrooms leak water · Unstable hot water · Very few electrical outlets · Poor or non-existent WiFi

KEYSuitable for budget travelers valuing location over luxury. Check service details beforehand; those sensitive to age/hygiene should be cautious.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Premier Double Room

2 × Double bed20 ㎡up to 4

This room features free Wi-Fi, air conditioning, cable TV, safety box and water for free. The bathroom is private. Please note that the (Room) rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

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Standard Triple Room

1 × Twin bed / 2 × Double bed20 ㎡up to 5

This room features free Wi-Fi, air conditioning and cable TV. The bathroom is private. Please note that the (Room) rate is based on 3 guests. Maximum occupancy is 5 guests (see Hotel Policies).

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Standard Double Room

2 × Double bed16 ㎡up to 4

This room features free Wi-Fi, air conditioning and cable TV. The bathroom is private. Please note that the (Room) rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

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Standard Single Room, Ensuite

2 × Twin bedup to 1

2 Twin BedsInternet - Free WiFi Entertainment - 32-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - DeskComfort - Air conditioning and daily housekeepingNon-Smoking

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Facilities · 38

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsSafety deposit boxParkingPrivate check-in/check-outPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availableReception hallSelf parking (surcharge)Bicycle-friendly propertySwimming nearbyTelevision in common areasFree wired internetFront desk (limited hours)Housekeeping on requestTour deskNon-smoking throughout