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Mercure Chester Abbots Well Hotel

★★★★·8.2/ 10Recommended
·Hotels
129 rooms· Check-in 02:00 PM / out 11:00 AM
Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 90 facilities +
Review
Official

Mercure Chester Abbots Well Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's ticket service. Traveling with minimal baggage is achievable at Mercure Chester Abbots Well Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Mercure Chester Abbots Well Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of a coffee or tea maker can be found. Mercure Chester Abbots Well Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Mercure Chester Abbots Well Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by hot tub, salon and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praised friendly staff, quick service, and good leisure/breakfast facilities. Common complaints included dated decor, maintenance issues, poor soundproofing, and inconsistent hot water.

Dimension scores · cross-source

Service8.0
Facilities8.0
Surroundings8.0
Location8.0
Cleanliness7.9
Rooms7.2
Value7.0
PraisedFriendly and professional staff · Excellent and varied breakfast · Convenient location · Clean leisure facilities
ComplaintsDated facilities needing maintenance · Poor soundproofing or noise · Pool restricted by kids' lessons · Parking fine disputes

KEYSuitable for those valuing service and leisure. Check room condition and soundproofing if sensitive to age.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby attractions?
Conveniently located near Chester city centre, Zoo, and Race Course. Features 2 acres of serene gardens. (Location dimension score: 8.0)
diningIs the breakfast and dining selection rich?
The Brasserie offers an international menu and wine selection. Guests praise the excellent breakfast, though some business travelers note average value or limited availability. (Cleanliness: 7.9, Service: 8.0)
facilityWhat leisure and health facilities does the hotel offer?
Features the Feel Good Health Club with indoor pool, gym, sauna, steam room, and hot tub, plus garden terraces. Note: pool may be affected by children's classes. (Facilities score: 8.0)
roomHow are the room facilities and service quality?
Rooms have flat-screen TVs, tea/coffee facilities, and free WiFi. Service is highly rated (8.0) with friendly staff. However, some rooms suffer from poor soundproofing, inconsistent hot water, and dated decor. (Rooms score: 7.2)
familyIs this hotel suitable for family trips?
Family-friendly with pet bowls, kid meals, and outdoor play equipment. Families appreciate the staff and pool. Note: some rooms lack AC, which can be stuffy in summer. (46 family reviews)
businessIs it comfortable for business travelers?
Business guests like the friendly staff, convenient parking, and facilities. However, many complain about dated/cleanliness issues, unstable hot water, and low dining value, affecting overall satisfaction. (16 business reviews)
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