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The Lodge at Chichen Itza

★★★★·9.0/ 10Recommended
·Lodges
Meeting roomsFree breakfastFull-service spa24-hour front deskGardenLuggage storageAll 33 facilities +
Review
04

Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-18

Guests praise the private Chichen Itza entrance, lush grounds, and attentive service. Common complaints include aging facilities (rusty bathrooms, AC issues), slow breakfast service, weak Wi-Fi, thin walls, and bugs. Value for money is debated.

Dimension scores · cross-source

Location10.0
Service9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
Value8.0
PraisedPrime location/private entrance · Beautiful grounds/gardens · Friendly and professional staff · Spacious and comfortable rooms
ComplaintsOutdated facilities/poor maintenance · Poor or no WiFi in rooms · Thin walls/poor soundproofing · Mediocre dining value/taste

KEYIdeal for convenience to ruins and nature lovers. Expect aging facilities, confirm AC/functionality, and avoid peak times for better breakfast service.

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