Name: Residence Inn Neptune at Gateway Center
Address: 230 Jumping Brook Road, Neptune City, US

Official

'Enjoy a refreshing stay at the Residence Inn by Marriott Neptune at Gateway Center, conveniently located near Jersey Shore Premium Outlets. This aparthotel offers 105 guestrooms, each featuring a fully equipped kitchen with a refrigerator, stovetop, and microwave. Stay connected with complimentary wired and wireless internet access, and unwind with the 27-inch Smart TV offering satellite programming. Guests can enjoy a complimentary continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Take advantage of the hotel's indoor pool and fitness center, as well as the business center and dry cleaning/laundry services. Free self-parking is available on-site. Nearby attractions include Shark River Golf Course and Jersey Shore Medical Center. '

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Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.

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Guest scores & sentiment

From 140 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the friendly and professional staff, convenient location, complimentary breakfast, and spacious suites with kitchens ideal for families or long stays. However, many note that facilities appear worn and require refreshing, housekeeping is inconsistent with occasional cleanliness lapses, and some rooms have maintenance issues or odors. Occasional check-in delays and parking congestion are also mentioned. The overall experience is mixed.

Dimension scores · cross-source

Cleanliness9.7

Facilities9.0

Value8.0

Service8.0

Location8.0

＋ PraisedGreat breakfast variety · Friendly and helpful staff · Convenient location near beaches and malls · Spacious suites with full kitchens

－ ComplaintsWorn-out facilities and visible damage · Inconsistent housekeeping and odors · Bathroom safety issues like slipperiness and mold · Poor noise control and pet disturbances

KEYBest for families or long-stay guests valuing service and location. Expect facility wear, inspect rooms upon arrival, and avoid peak check-in times.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What facilities are nearby?＋

Yes, rated 8.0 for location. It is across from Jumping Brook Golf Club, near restaurants like Palumbo’s and Ruby Tuesdays, with easy access to Bradley Beach boardwalk.

diningIs breakfast included? How is the quality?＋

Complimentary breakfast is praised by guests for being plentiful. Marriott Bonvoy Ambassador, Platinum, and Titanium members may receive complimentary breakfast benefits.

familyIs it suitable for families? Are rooms spacious?＋

Highly suitable. Suites are spacious with separate sleeping areas and fully equipped kitchens including stoves and dishwashers. This was a key highlight for 58 family travelers.

businessIs it convenient for business travel? Are there fitness facilities?＋

Rooms offer free Wi-Fi. The hotel has a fitness center (surcharge) and indoor pool. Business travelers noted spacious, clean rooms, though some mentioned noise issues.

coupleHow is the experience for couples?＋

29 couples praised friendly staff and spacious, clean rooms. However, note that some facilities are worn (e.g., AC, locks), and experiences vary due to occasional hygiene incidents.

roomWhat amenities and features do the rooms have?＋

Suites feature large seating areas, flat-screen TVs, fireplaces, and full kitchens. Rooms are disinfected between stays. Some guests reported maintenance issues or odors, so inspect upon arrival.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed / 1 × Queen bed71 ㎡up to 6

This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a dining area, as well as a carpeted floor. The unit has 4 beds.

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One-Bedroom Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed47 ㎡up to 4

Features a private bedroom, separate living room and full kitchen with an oven.

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King Studio

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed41 ㎡up to 4

The studio offers a carpeted floor, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. In the kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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Queen Studio

1 × Sofa bed / 1 × Queen bed41 ㎡up to 4

The studio features a carpeted floor, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. In the kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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Facilities · 25

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsParkingGrocery deliveriesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasSanitized tableware & silverwareGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedPhysical distancing in dining areasInternet accessFitness facilities (surcharge)Offsite parking discounted rates availableShopping on siteSwimming nearbyTennis lessons on siteAccess to nearby indoor poolFront desk (limited hours)Non-smoking rooms