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Hotel El candil

★★★·8.2/ 10Recommended
·Hotels
📍Antonio Varas 177 · Puerto Montt ↗
Free breakfast24-hour front deskLuggage storageFree WiFiFree breakfastSmoke-free propertyAll 8 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the new design, cleanliness, excellent breakfast, and friendly staff. Main complaints involve poor soundproofing, inconsistent hot water, narrow beds, missing minibars/kettles, and occasional maintenance issues.

Dimension scores · cross-source

Location9.8
Rooms9.7
Service9.7
Cleanliness9.7
Facilities9.6
Value9.3
Wi-Fi8.6
＋ PraisedWarm and attentive staff · Excellent homemade breakfast · Spotless and newly maintained facilities · Comfortable and spacious rooms
－ ComplaintsAverage soundproofing · Less frequent towel changes · Window privacy concerns · Breakfast lacks savory options

KEYIdeal for travelers seeking quality and service. Light sleepers should check soundproofing; verify amenities like fridges and hot water stability.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?＋
The location scores 9.8/10. It is just steps from Antonio Felmer Museum and Mall Paseo Costanera, with Plaza de Armas and the German Colonization Monument nearby.
diningIs breakfast included? What type is served?＋
Yes, a complimentary continental breakfast is included. Guests highly praise its variety, though some reviews note fewer savory options.
coupleIs this hotel suitable for families with children?＋
No, children are not allowed at this property. Guest feedback focuses on couples and solo travelers, making it better suited for them.
roomWhat are the room amenities like? How is the bed comfort and soundproofing?＋
Room scores 9.7/10 across 28 rooms with free WiFi, cable TV, and private showers. While praised as new and clean, some guests noted average soundproofing and inconsistent hot water.
serviceWhat services does the hotel offer? Is the front desk open 24 hours?＋
The hotel offers 24-hour front desk service and luggage storage, earning a 9.7 service score. Guests consistently praise the friendly and attentive staff.
policyWhat are the check-in and check-out times? Are pets allowed?＋
Check-in is at 15:00 and checkout at 11:00. The property is smoke-free, and neither pets nor children are permitted.
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