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The Royale Krakatau Hotel

★★★★·8.8/ 10Recommended
·Hotels
248 rooms· Check-in 02:00 PM / out 01:00 PM
Area shuttle (surcharge)Fitness facilities24-hour front deskGardenLuggage storageTerraceAll 34 facilities +
Review
Official

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Enjoy international cuisine at Banten Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cilegon? This hotel has 1344 square feet (125 square meters) of space consisting of conference space and 17 meeting rooms.

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Guest scores & sentiment

From 503 guest reviews · multi-source · as of 2026-07-09

Guests praise spacious rooms, friendly staff, and diverse breakfast. Main complaints involve poor maintenance in older buildings (AC, showers), odors, and remote cottage locations lacking clear guidance.

Dimension scores · cross-source

Service9.4
Location9.4
Value9.3
Facilities8.7
Cleanliness8.5
Surroundings8.4
Rooms7.0
PraisedExcellent and varied breakfast · Great environment for families · Good golf and pool facilities · Friendly and helpful staff
ComplaintsHygiene and facility issues in old rooms · Inconvenient distance between buildings · Poor soundproofing in some rooms · Odors and dated appearance

KEYBook Tower rooms to avoid old building issues. Confirm location and balcony availability. Note distance between main building and cottages.

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