Name: Windmill Motel & Events Centre
Address: 5 Highway Plaza, Mackay, AU

Official

Be sure to enjoy recreational amenities including an outdoor pool and an outdoor tennis court. This motel also features wedding services, a television in a common area, and tour/ticket assistance. Grab a bite to eat at The Mill Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Event facilities at this motel consist of a conference center and meeting rooms. RV/bus/truck parking is available onsite. Make yourself at home in one of the 41 air-conditioned rooms featuring microwaves. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Guest scores & sentiment

From 259 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, spacious clean rooms, and delicious food with high value. Complaints focus on patchy WiFi, occasional facility faults (AC, hot water), cleaning lapses, and rare rude service.

Dimension scores · cross-source

Cleanliness8.9

Service8.8

Rooms8.8

Location8.7

Facilities8.6

Surroundings8.6

Value8.2

Wi-Fi7.7

＋ PraisedGreat value for money · Spacious and clean rooms · Free laundry facilities · Convenient location

－ ComplaintsBeds too soft/sinking · Dated rooms/mold/musty smell · Expensive restaurant/no kids menu · Poor hygiene details

KEYSuitable for families, business, and transit travelers. Check room facilities beforehand; those needing stable WiFi should be cautious.

FAQ · grounded in hotel data & reviews

locationIs the location convenient and close to the city center?＋

Located a short drive from Mackay town centre, it offers a convenient yet quiet setting. Driving is required, but it provides a peaceful retreat with nearby leisure facilities.

diningAre there dining options on-site? How is the food rated?＋

'The Mill' Restaurant & Bar serves high-quality breakfast and dinner, highly praised by guests. However, families note occasional lack of kids' menus or higher prices.

familyIs this hotel suitable for families with children?＋

Highly recommended for families due to spacious rooms, full amenities like kitchens/laundry, and pools. However, some guests report mold or cleaning lapses, so inspect upon arrival.

businessHow is the experience for business travelers?＋

Business guests appreciate the warm service, comfortable beds, and quality dining. Main drawbacks include outdated facilities, noisy AC, and poor soundproofing in some rooms.

coupleWhat are the pros and cons for couples?＋

Recent renovations improved bed comfort and room cleanliness, with good food. Cons include potential bathroom stains, facility faults, mosquito issues, and the need for driving.

roomWhat are the room facilities and services like?＋

Rooms feature AC, tea/coffee facilities, and free WiFi. While room scores are high (8.8), WiFi is weaker (7.7) with unstable signals. Some units have aging facilities needing maintenance.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Studio

3 × Twin bed / 1 × Double bed / 1 × Twin bed / 2 × Double bed38 ㎡up to 5

This air conditioned studio includes satellite TV and free WiFi. The room is equipped with a microwave, toaster, full size fridge, table, chairs and tea/coffee making facilities. The private bathroom has a shower over a bath. Rooms are either on ground floor or top floor which are accessible via stairs only.

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One-Bedroom Suite

1 × Queen bed31 ㎡up to 2

Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit has 1 bed.

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King Studio

1 × Extra-large double bed (Super-king size)26 ㎡up to 2

This air conditioned studio features a patio with lake views, satellite TV and free WiFi. The private bathroom offers a shower. Table, chairs, a bar fridge, ironing and tea/coffee making facilities are also provided. Rooms are either on ground floor or top floor which are accessible via stairs only.

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Queen Studio

1 × Queen bed24 ㎡up to 2

This air conditioned studio features an private bathroom with a walk in shower. For entertainment a satellite TV and free WiFi is provided. Table, chairs, a bar fridge, ironing and tea/coffee making facilities are also included. Rooms are either on ground floor or top floor which are accessible via stairs only.

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Standard Studio

1 × Double bed24 ㎡up to 2

Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. This studio is air-conditioned and features a TV with streaming services, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

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Facilities · 74

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning servicePacked lunchesParkingPrivate check-in/check-outKid mealsSalt-water poolOutdoor furnitureFruitsShallow endFence around poolCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyDelivered food - securely coveredSecurity alarmKey card accessBroadcast Live sport eventsHappy hourInternet accessJapanese gardenFishing nearbyExpress check-inExercise/lap poolConcerts/live showsOffsite parking discounted rates availablePool sun loungersPrivate picnicsReception hallSecured parkingSelf parking (surcharge)Swimming nearbyTelevision in common areasTennis lessons on siteVegetarian menu options availableWine release eventsFree wired internetGolfing on siteHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout