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W London

★★★★★·9.1/ 10Excellent
WW Hotels·Marriott Bonvoy·Hotels
2011 opened · 2019 renovated· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorAll 58 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering London becomes even more accessible, thanks to the car hire amenities provided at the hotel. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

W London · 万豪白金入住报告(2024年11月)

  • 主动offer4pm
  • 拒了NUA,前台现场问还有没有套回复没有,app上看还有但不想多说了
  • 健身房不错,挺大的
  • w的客房还是很奇怪,卫生间干湿分离的很奇怪,整个厕所和房间算是连在一起
2024-11-27

FrankJR · 2024-11-27 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 461 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location and exceptional, warm staff service. Main complaints involve poor room design lacking privacy, small spaces, inconvenient controls, and à la carte breakfast format.

Dimension scores · cross-source

Cleanliness9.3
Location9.0
Facilities8.8
Service8.0
Value7.0
PraisedPrime location · Exceptional staff service · Personalized touches · Modern and comfortable rooms
ComplaintsLack of privacy in room layout · Breakfast service errors · Noise issues · Facility maintenance issues

KEYSuitable for those valuing location/service over room layout. Privacy-sensitive guests should verify room design.

FAQ · grounded in hotel data & reviews

locationHow is the location of W London? What is nearby?
Located at Leicester Square in the West End with a prime location score of 9.0. It is steps away from Soho, Chinatown, and the Theatre District, offering easy access to vibrant nightlife and entertainment.
serviceWhat is the level of service at the hotel?
Service scores 8.0, with guests consistently praising the warm, professional, and attentive staff. From front desk to security, personalized care is a major highlight of the stay.
roomWhat are the features and design of the rooms?
Rooms feature stylish modern decor with iPod docks and flat-screen TVs. However, some rooms have open-plan bathrooms lacking privacy doors and are relatively small, so verify room type if privacy is a concern.
diningHow is breakfast served?
Breakfast quality is high but served à la carte rather than buffet style. Some guests note limited seating, so it is advisable to arrive early or book in advance.
facilityWhat fitness and leisure facilities are available?
The hotel features the Away Spa with sauna, steam room, and treatment rooms. There is also a fitness center (surcharge), personal trainers, and The Perception Bar for cocktails.
familyIs this hotel suitable for families with children?
Children and pets are allowed. Families appreciate the location and staff's celebratory surprises. However, the open bathroom design and small room sizes may lack privacy, so communicate needs in advance.
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