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Crowne Plaza Liverpool - John Lennon Airport by IHG

★★★★·8.7/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
Express check-out24-hour front deskLuggage storageExpress check-in/check-outTerraceFree WiFiAll 36 facilities +
Review
01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the Art Deco architecture, spacious clean rooms, and friendly staff, with excellent breakfast. Main complaints involve broken AC/heating causing extreme temperatures and occasional service or booking issues.

Dimension scores · cross-source

Service8.6
Location8.6
Cleanliness8.5
Wi-Fi8.4
Rooms8.4
Value8.0
Facilities8.0
PraisedArt Deco design and architecture · Excellent location near airport/shops · Friendly and helpful staff · Spacious and comfortable rooms
ComplaintsAC failure/high room temperature · Outdated facilities/appearance · Poor food quality/limited supply · Hygiene issues(dust/insects)

KEYSuitable for those valuing decor, breakfast, and service. Check AC/heating functionality before booking and plan transport in advance.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Located in Speke near attractions like Speke Hall, it scores 8.6 for location. Guests appreciate the convenient transport links.
diningHow is the breakfast and when is it served?
Highly rated with an 8.0+ dimension score. Buffet is served weekdays 6:30-9:30 AM for a fee. Guests praise the variety and taste.
diningWhat dining options are available?
Features Starways for British cuisine, a bar/lounge, and limited-hour room service. A terrace is also available for drinks.
coupleWhat is special for couples staying here?
Couples love the Art Deco architecture and spacious rooms. Staff often provide upgrades or anniversary surprises, with a location score of 8.6.
familyIs it suitable for families with children?
Policy states children are not allowed, though reviews mention staff kindness to kids. Note that AC failures can cause extreme temperatures.
businessHow is the experience for business travelers?
Business guests like the staff and location, with 12 meeting rooms. However, AC issues, invoice difficulties, and slow service are common complaints.
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