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Vila M Suítes ᵇʸ ᴬᴸᴱᴮᴬᴴᴸᴵ

8.7/ 10Recommended
·Guest houses
📍401 Avenida Pedro de Paula Moraes · Ilhabela ↗
Offsite parking discounted rates availableAir conditioningFamily roomsCar hirePets allowedCurrency exchangeAll 61 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location near the center and beach, plus comfortable beds and bathrooms. Common complaints include slow remote communication, Wi-Fi/AC failures, musty odors from dampness, poor maintenance (loose sockets), and issues with pet policies.

Dimension scores · cross-source

Location9.4
Rooms8.6
Service8.4
Cleanliness8.4
Value8.1
Facilities8.1
Wi-Fi7.3
＋ PraisedExcellent location · Friendly staff · High cleanliness · Pet-friendly
－ ComplaintsPoor maintenance · Slow communication · Unstable Wi-Fi · Moldy smell

KEYSuitable for those valuing location and self-check-in. Verify equipment beforehand; avoid if sensitive to dampness. Expect potential delays in remote communication.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport convenience?＋
Guests rate the location 9.4/10 across 75 reviews. Situated in Ilhabela near the center and beach, it offers walking tours, bicycle, and car rentals for easy exploration.
coupleIs this hotel suitable for couples or families?＋
Highly recommended for couples; 55 couple travelers praised the comfortable bedding and value. However, the property explicitly does not allow children, so families should verify before booking.
roomWhat are the room facilities and comfort level like?＋
Rooms score 8.6/10, featuring AC, flat-screen TVs, and private bathrooms, with some offering patios. However, many reviews mention dampness or loose sockets, so inspect upon arrival.
diningDoes the hotel provide breakfast or dining services?＋
The hotel does not serve standard breakfast or provide basic toiletries. However, it offers in-room dining, grocery delivery, and cashless payments, allowing guests to order takeout or shop locally.
serviceHow is the front desk service attitude and response speed?＋
Service scores 8.4/10, with staff like Priscila highly praised. Yet remote communication can be slow, and response efficiency for Wi-Fi or AC issues needs improvement.
policyWhat are the check-in/out times, and are pets allowed?＋
Checkout is at 06:00. Although facilities list mentions pet-related items, official policy strictly prohibits pets with no dedicated space. Please do not bring them.
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