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The Metropole Hotel

★★★·7.3/ 10Good
·Hotels
📍Princess Parade, Blackpool, England, FY1 1 RQ · Blackpool ↗
Meeting roomsFront entrance ramp24-hour front deskTerraceFree WiFiMeeting roomsAll 21 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the excellent location, friendly staff, and outstanding breakfast. Main complaints involve small rooms, lack of air conditioning in summer, and inconvenient off-site paid parking. Some note unstable hot water, dated amenities, and a single slow lift. Overall ratings are positive, though hardware updates would help.

Dimension scores · cross-source

Location9.5
Service9.1
Rooms8.7
Cleanliness8.7
Wi-Fi8.5
Facilities8.1
Value7.8
＋ PraisedExcellent location · Friendly staff · Good food quality · Friendly and helpful staff
－ ComplaintsRooms are too small · Poor maintenance/facilities · Noise issues · Unstable shower temperature

KEYBest for travelers valuing location and service. Summer guests should verify ventilation, plan off-site parking early, and those sensitive to room size or bathroom condition should consider requests carefully.

FAQ · grounded in hotel data & reviews

locationHow is the location and what attractions are nearby?＋
Located in the heart of Blackpool, it is within walking distance of Winter Gardens and Blackpool Tower, with a location score of 9.5.
diningWhat about breakfast and dining options?＋
Buffet breakfast is available for a surcharge and is highly praised. Dining options include The Promenade Restaurant, a coffee shop, and a bar/lounge.
serviceIs the staff friendly and helpful?＋
Guests consistently praise the friendly and helpful staff, with a service dimension score of 9.1. The front desk is open 24 hours.
roomHow are the room size and facilities? Is there air conditioning?＋
Rooms are clean but generally small, with some being extremely cramped. A major drawback is the lack of air conditioning, causing heat in summer.
facilityIs there parking available? Is it convenient?＋
On-site parking is not free; guests must pay extra at off-site locations, which is considered inconvenient. However, free WiFi is available with an 8.5 rating.
policyWhat are the check-in/out times? Are pets or children allowed?＋
Check-in is at 15:00 and check-out at 10:00. Pets and children are not allowed. The hotel offers accessible facilities and elevators.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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