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Hakuba Tokyu Hotel

★★★★·9.3/ 10Excellent
·Hotels
📍Hokujo 4688 · Hakuba ↗
📞0039550510274·Official site ↗
101 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleGuest education on local ecosystems and cultureAir conditioningLift / ElevatorAll 67 facilities +
Review
Official

This smoke-free hotel offers convenient, discounted parking nearby. Amenities include express check-out, multilingual staff, an elevator, and on-site self-parking (subject to charges). Make yourself at home in one of the nine comfortable guestrooms, each featuring a bathroom with a bathtub or shower and a hairdryer. Desks and ceiling fans are also provided, and housekeeping is offered daily. Hotel Regina is centrally located in Florence, just steps from the Central Market and a short six-minute walk from the Cathedral of Santa Maria del Fiore. Other nearby attractions include the Ponte Vecchio (0. 6 mi) and the Uffizi Gallery (0. 6 mi). The nearest major airport is Florence Airport, Peretola (FLR), 4. 8 mi from the hotel.

04

Guest scores & sentiment

From 364 guest reviews · multi-source · as of 2026-07-07

Guests praise the central shuttle location, attentive service, spacious rooms, and excellent onsen. Criticisms focus on firm beds, dated facilities, tight spaces in some rooms, and occasional dining issues.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Service9.1
Facilities9.0
Location8.8
Rooms8.5
Value8.2
＋ PraisedExcellent natural environment · Attentive service · High-end facilities · Convenient location
－ ComplaintsExpensive dining · Poor room lighting · Hot spring maintenance issues · Inconsistent staff attitude

KEYIdeal for skiers valuing service and transit. Request specific bed types and verify dining reservations.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?＋
Yes, it is located at a central bus hub with excellent transport convenience (Location score: 8.8). Guests highly praise its superior shuttle location for easy access to ski resorts and surroundings.
diningAre there rich choices for breakfast and dining?＋
Breakfast is extensive and delicious, highly recommended (Recommendation rate: 99%). The hotel features Chamonix (French), Manyo (Japanese), and Loge (light meals). However, some guests noted high prices.
facilityWhat special facilities does the hotel offer?＋
The hotel features high-quality public onsens, loved by couples and families. It also offers 5 tennis courts, ski/bicycle rentals, massage services, and outdoor terraces (Facilities score: 9.0).
roomAre the rooms spacious? Are the beds comfortable?＋
Most guests find rooms spacious and clean (Room score: 8.5), but some categories are tight. A common complaint is that the beds are too firm, so guests preferring soft mattresses should request specific needs upon check-in.
serviceHow is the level of service at the hotel?＋
Service is attentive and detailed, receiving high praise (Service score: 9.1). Staff are described as friendly, professional, and helpful, particularly excelling in ski shuttles and equipment storage.
familyIs this hotel suitable for family trips?＋
Highly suitable. Families appreciate the central bus location and quality Japanese service. Kid meals are available, and the onsen is child-friendly. Note that some rooms are small and breakfast can be crowded.
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