Name: Ibis Surabaya City Center
Address: Jalan Basuki Rahmat No. 94-96, Surabaya, ID

Official

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

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Guest scores & sentiment

From 545 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, cleanliness, comfort, and friendly staff, noting good value. Common complaints include limited breakfast variety, aging facilities, hygiene issues like odors or worn towels, noise from corridors or nearby clubs, and lack of in-room fridges or bottled water.

Dimension scores · cross-source

Location9.3

Service9.0

Value8.9

Cleanliness8.8

Facilities8.5

Rooms7.8

＋ PraisedStrategic location near malls · Rich breakfast variety · Friendly and efficient staff · Convenient nearby amenities

－ ComplaintsAging facilities and maintenance · Cleanliness or odor issues · Unstable WiFi connection · Nighttime noise disturbance

KEYSuitable for budget travelers valuing location and cleanliness. Noise-sensitive guests should be cautious; bring toiletries and expect limited Western breakfast options.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Premium Double Room with Sofa

1 × Queen bed34 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit has 1 bed.

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Standard 2 Single Bed

2 × Twin bed17 ㎡up to 3

Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

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Standard 2 Single Bed with City View

2 × Twin bed17 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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Standard Double Bed

1 × Queen bed17 ㎡up to 3

This double room features a seating area, electric kettle and air conditioning.

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Standard Double Bed with City View

1 × Queen bed17 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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Facilities · 56

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageSafety deposit boxFacilities for disabled guestsMassage servicesParkingShuttle service (additional charge)Staff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)GarageHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible

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Nearby & map

DiningSights

1

Our Bar

barbecue

Bar

324m

2

HolyCow

steak_house, american

Steakhouse

332m

3

Le Cafe Gourmand

sandwich, breakfast, ice_cream, cake, coffee_shop

Café

366m

4

Boncafe

steak_house, fish, burger, breakfast, ice_cream, coffee_shop

Steakhouse

380m

5

Coffee Toffee Taman Apsari

Restaurant

597m

6

Wang Kee

Restaurant

619m

7

Hokben

Restaurant

Japanese

645m

8

Gyu-Kaku

Restaurant

Japanese

655m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.