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Hilton Club West 57th Street New York

★★★·9.1/ 10Excellent
HHilton Hotels & Resorts·Hilton Honors·Hotels
2009 opened · 2009 renovated· Check-in 04:00 PM / out 10:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outSafety deposit boxAll 35 facilities +
Review
Official

Hilton Club West 57th Street New York offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hilton Club West 57th Street New York is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Indulge in the numerous pursuits available at Hilton Club West 57th Street New York. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 350 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location, spacious clean rooms, and helpful staff. Complaints focus on the lack of an on-site restaurant, occasional unfriendly front desk service, AC noise, parking fees, and aggressive timeshare marketing.

Dimension scores · cross-source

Location9.8
Cleanliness9.4
Service9.0
Rooms8.7
Facilities8.7
Value8.4
+ PraisedPrime location · Spacious & comfortable rooms · Attentive & friendly staff · High cleanliness standards
- ComplaintsNo on-site restaurant · Rooftop AC noise · Inconsistent front desk service · Limited gym & lobby space

KEYIdeal for location-focused travelers. Avoid marketing calls; expect no restaurant and potential noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?+
Located in the heart of Manhattan near Fifth Avenue and Central Park. Broadway, Radio City Music Hall, and Times Square are all within walking distance, earning a location score of 9.8.
diningIs there a restaurant inside the hotel? Is dining convenient?+
There is no on-site restaurant, which is a common complaint. However, the prime Manhattan location offers abundant dining options within walking distance.
familyIs this hotel suitable for families with children?+
Yes, it offers family rooms and staff often provide birthday surprises or microwaves. Note that some beds are high, and built-in fridges are unavailable, so request a microwave in advance.
businessHow is the experience for business travelers?+
Business guests appreciate the prime location and spacious rooms. However, inconsistent front desk service and aggressive timeshare marketing have been noted as drawbacks.
roomWhat are the room conditions like? Are they clean?+
Rooms are spacious and highly rated for cleanliness (9.4). They feature floor-to-ceiling windows with city views. However, some guests report noise from AC units or surroundings.
serviceWhat is the level of service at the hotel?+
Service scores 9.0, with many praising friendly and professional staff. However, some reviews mention occasional unfriendly front desk attitudes and unclear short-stay fees.
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