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Ilunion Alcalá Norte

★★★★·9.1/ 10Excellent
·Hotels
2004 opened · 2004 renovated· 212 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 50 facilities +
Review
Property information · Hotelbeds

This hotel is located halfway between the centre of the city and the airport. The modern architecture and décor reflect the hotel's contemporary comforts and facilities. The Metro station Suanzes is a few short steps from the hotel and, in the vicinity, there is a plethora of shops, restaurants, bars, and nightclubs. It takes just 10 minutes by car to Barajas Airport. This is the perfect business hotel close to the Palacio de Congresos de Madrid and close to the most attractive touristic and business areas of the Spanish capital.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious, clean rooms, comfortable beds, and friendly staff. Breakfast is abundant with made-to-order options. Cons include distance from city center, reliance on public transport, high parking fees, and occasional noise or maintenance issues.

Dimension scores · cross-source

Value8.9
Service8.9
Cleanliness8.8
Facilities8.3
Surroundings8.2
Rooms8.2
Location7.0
+ PraisedFriendly and professional staff · Spacious, clean, and comfortable rooms · Excellent and varied breakfast buffet · Good value for money
- ComplaintsFar from city center, transport needed · Expensive parking · Some facilities outdated or missing · Occasional hygiene or security issues

KEYSuitable for drivers, event-goers, or budget travelers. Accept non-central location; use public transport and check parking fees.

FAQ · grounded in hotel data & reviews

locationHow is the location of this hotel? Is transportation convenient?+
The hotel is located in Madrid but is far from the city center (Location score: 7.0). Guests note reliance on public transport, though it is near the airport, stadium, and Metro Line 5.
diningHow is the breakfast? What options are available?+
Breakfast is highly praised for its abundance and made-to-order options. Special menus for dietary restrictions are available, and guests can dine on the outdoor terrace during summer.
roomAre the rooms spacious? Are the facilities complete?+
Rooms are praised for being spacious and clean (Room score: 8.2), featuring 43-inch TVs, free WiFi, and work desks. Beds are comfortable, though some guests noted occasional maintenance issues or poor soundproofing.
serviceHow is the staff service?+
Staff are described as friendly and professional, receiving high praise (Service score: 9.0). Both business and leisure travelers appreciate the welcoming reception and efficient assistance.
familyIs this hotel suitable for families with children?+
Yes, children are allowed. Families appreciate the spacious rooms, friendly service, and abundant breakfast. It is near Metro Line 5, though some rooms may lack amenities like kettles.
businessIs this hotel suitable for business travelers?+
Highly recommended. Business guests value the work desks, spacious rooms, and comfortable beds. Features include contactless check-in/out and luggage storage. The main downsides are distance from the center and high parking fees.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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