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Queen Boutique Hotel

★★★★·9.4/ 10Excellent
·Hotels
Check-in 02:00 PM / out 12:00 PM
Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 83 facilities +
Review
Official

Located in the heart of Columbus, The Westin Great Southern Columbus offers a luxurious stay just a short drive from the Greater Columbus Convention Center and COSI. Enjoy on-site dining at the restaurant and bar/lounge, stay active in the fitness center, or relax in the garden. The hotel also features a business center, ballroom, and 10 meeting rooms totaling 12, 000 square feet of event space. The 189 air-conditioned guest rooms are equipped with refrigerators, LCD TVs, premium bedding, and private bathrooms with rainfall showerheads. Complimentary Wi-Fi and concierge services are available. Self-parking is offered (subject to charges).

04

Guest scores & sentiment

From 425 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, exceptional staff service, and excellent breakfast. Common complaints include insufficient heating in some rooms, street noise, small/high-priced dinner portions, and limited spa availability.

Dimension scores · cross-source

Service9.8
Cleanliness9.8
Location9.6
Value9.4
Facilities8.6
PraisedExcellent breakfast · Prime location · Outstanding service · Clean and comfortable rooms
ComplaintsHeating/AC issues · Street noise · Small portions/poor value · Spa availability issues

KEYIdeal for those valuing location and service. Request earplugs for street-facing rooms; verify heating in winter; dinner portions are small.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?
Yes, the location is excellent (9.6). It is near the Old Town and Jewish Quarter, highly rated by couples and families.
diningHow is the breakfast? Is dinner recommended?
Breakfast is highly praised (9.4) with great variety. Dinner portions are small and pricey, so value is considered average.
serviceWhat is the level of service like?
Service is outstanding (9.8). Staff are enthusiastic and professional, with 24-hour front desk assistance.
roomHow are the soundproofing and heating in the rooms?
Rooms are soundproofed and clean. However, some street-facing rooms may have noise, and heating can be insufficient in some units.
facilityDoes the hotel have SPA or sauna facilities? Is booking required?
Yes, complimentary sauna and spa services are available. However, spa appointments must be made in advance.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Pets are allowed with provided bowls and baskets. Express check-in/out is available.
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