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Holiday Inn New London by IHG

★★★·8.3/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2013-05-14 opened· 120 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 33 facilities +
Review
Official

Holiday Inn New London By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Shuttle offerings at the hotel enhance the ease of discovering New London (CT). Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Holiday Inn New London By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Holiday Inn New London By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Holiday Inn New London By IHG. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 165 guest reviews · multi-source · as of 2026-07-18

Guests praise friendly staff, spacious clean rooms, and good value. Common complaints include noise from elevators/ice machines, inconsistent breakfast service, quiet neighborhood, and occasional booking errors.

Dimension scores · cross-source

Surroundings8.4
Facilities8.1
Cleanliness7.9
Service7.7
Location7.4
Value6.8
PraisedClean, spacious rooms & comfortable beds · Friendly & efficient staff · Convenient location near attractions & ferry · Pool & family-friendly amenities praised
ComplaintsPoor soundproofing & student party noise · Outdated facilities & maintenance issues · Breakfast policy & quality controversies · Weak internet & business center issues

KEYGood for value seekers valuing service. Avoid rooms near elevators/ice machines, verify breakfast policy, and note the quiet neighborhood.

FAQ · grounded in hotel data & reviews

policyWhat are the check-in and check-out times?
The hotel requires check-in at 16:00 and check-out by 11:00. Please plan your schedule accordingly and inquire at the front desk for early or late arrangements.
familyIs this hotel suitable for families?
Yes, it suits families well. Reviews highlight spacious rooms, friendly staff, and practical pools, though older facilities and occasional noise may affect light sleepers.
businessHow is the experience for business travelers?
Business guests appreciate spacious rooms, in-room appliances, and a service score of 7.7. However, Wi-Fi can be slow and elevators sluggish, so verify connectivity needs beforehand.
coupleIs this hotel suitable for couples?
Couples generally enjoy the friendly staff, clean rooms, and convenient location. To avoid noise from aging facilities or elevators, request a higher-floor room away from high-traffic areas.
diningWhat about the dining and breakfast options?
The on-site restaurant serves lunch and dinner daily, but breakfast consistency varies per guest feedback. It is advisable to confirm daily menus and hours with the restaurant upon arrival.
memberWhat perks do IHG One Rewards members receive?
Official benefits include bonus points for all tiers, free breakfast and welcome amenities for Diamond members, plus potential late check-out. Actual availability depends on daily occupancy.
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