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Old Swan Hotel

★★★★·8.4/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Family roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingPacked lunchesAll 47 facilities +
Review
Official

The Old Swan Hotel is a prestigious hotel in the heart of Harrogate, within walking distance of local attractions including the Harrogate International Centre, Valley gardens, local bars and restaurants. The Old Swan Hotel is famed as the hiding place for Agatha Christie during her disappearance in 1926, and was the location of the film 'Agatha' starring Dustin Hoffman and Vanessa Redgrave in 1977. The hotel boasts 136 well appointed, contemporary styled bedrooms including singles, twins, doubles, executive upgrades, suites, four-poster suites; all with stylish en-suite bathrooms. Free car parking for up to 200 cars. The hotel also offers WiFi throughout the public areas and in the guests bedrooms. Please note all our bedrooms are non smoking. Dinner, served in the magnificent Wedgwood Room, offers classic and contemporary dishes in traditional splendour using the freshest of ingredients.

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Guest scores & sentiment

From 317 guest reviews · multi-source · as of 2026-07-09

Guests praise the historic charm, convenient location, and friendly staff, with breakfast generally well-received. Common complaints include outdated room facilities (few sockets, poor layout), small/uncomfortable beds, noise issues, and high parking fees.

Dimension scores · cross-source

Location8.9
Service8.2
Cleanliness8.2
Surroundings8.2
Facilities7.9
Value7.7
Rooms7.6
PraisedGreat location · Friendly and efficient staff · Comfortable/refurbished rooms · Good breakfast
ComplaintsParking fees and disputes · Outdated facilities/bathroom issues · Noise from weddings · Lack of service information

KEYIdeal for history lovers. Expect dated facilities, verify bed sizes, and consider noise levels.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
Located a short walk from Harrogate town centre and railway station, near iconic spots like Betty’s Tearoom. Guests rate the location highly at 8.9/10 for its convenience and historic atmosphere.
diningHow is the breakfast and dining selection?
Breakfast is widely praised as delicious and varied. The Swan Lounge & Bar and Wedgewood and Library restaurants offer locally sourced delicacies, though occasional delays in replenishment were noted.
coupleIs it suitable for couples?
Highly suitable, with couples being the largest segment (148 reviews). They appreciate the classic charm and central location, but note some rooms have small beds or poor soundproofing.
businessIs it convenient for business travel? Are facilities sufficient?
Convenient location with friendly staff. However, business guests note aging facilities, lack of tea/coffee makers or fridges, and issues with temperature control and soundproofing. Free wired internet is available.
familyWhat are the pros and cons for families with children?
Pet-friendly with family rooms and professional staff. Breakfast is popular. Main drawbacks include aging facilities (carpets, bathtubs) and poor soundproofing. Value for money is debated.
roomHow are the room facilities and comfort?
Rooms feature en suite facilities, tea/coffee amenities, and garden views. However, the facilities score is low (7.6) due to complaints about insufficient sockets, poor layouts, small beds, and noise.
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