1 / 24

Arkana Puebla by Grupo Amber

Name: Arkana Puebla by Grupo Amber
Address: Calle Atoyac #10. COL. La Paz, Puebla, MX

★★★★·9.4/ 10Excellent

·Hotels

📍Calle Atoyac #10. COL. La Paz · Puebla ↗

Check-in 03:00 PM / out 12:00 AM

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyFamily roomsLift / ElevatorLuggage storageAll 42 facilities +

Review

Guest scores & sentiment

From 193 guest reviews · multi-source · as of 2026-07-17

Guests praise the excellent location, spacious rooms, friendly staff, and good dining options. Common complaints include inconsistent housekeeping hygiene, poor soundproofing, lack of air conditioning in standard rooms, and occasional service issues regarding privacy and extra charges.

Dimension scores · cross-source

Value10.0

Facilities8.9

Cleanliness8.9

Surroundings8.8

Service8.7

Location8.6

＋ PraisedSpacious and comfortable rooms · High-quality bedding · Friendly and attentive staff · Beautiful views from higher floors

－ ComplaintsLack of air conditioning · Unstable WiFi signal · Poor soundproofing · Cleaning details need improvement

KEYSuitable for those valuing location and space. Check for AC/fans and noise levels before booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is the surrounding area safe and quiet?＋

The hotel is centrally located, just 8.2 km from Acropolis Puebla. Reviews consistently highlight the safe, quiet neighborhood ideal for both leisure and business.

policyWhat are the check-in and check-out times? Are children allowed?＋

Check-in is at 15:00 and check-out at 12:00, with contactless options available. Children are welcome while pets are not allowed, and all rooms are strictly non-smoking.

roomWhat amenities are in the rooms? Why do some lack air conditioning?＋

Rooms are spacious with modern amenities like flat-screen TVs and safety deposit boxes. Some standard units may lack air conditioning due to configuration differences, so please verify upon booking.

diningWhat dining options are available? How is the food rated?＋

The hotel features an on-site restaurant and room service, which guests highly praise. The value dimension scored a perfect 10.0, reflecting excellent dining satisfaction.

familyIs this hotel suitable for families? What convenient facilities are offered?＋

Highly recommended for families, with 63 reviews praising its convenient location and attentive staff. It offers elevators, luggage storage, and free internet, making it ideal for parents.

businessHow is the office experience for business travelers? Are network and facilities sufficient?＋

Business travelers appreciate the spacious rooms and friendly service. However, some notes mention occasional WiFi instability and outdated fitness equipment, so confirm network reliability in advance.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Suite

1 × Sofa bed75 ㎡up to 2

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a mini-bar, a coffee machine, a flat-screen TV with streaming services and a terrace. The unit offers 2 beds.

Rates / book on FlyerTrip →

Family Suite

2 × Twin bed / 1 × Extra-large double bed (Super-king size)54 ㎡up to 4

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers a mini-bar, a coffee machine, a seating area, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Rates / book on FlyerTrip →

Business Suite

1 × King bed44 ㎡up to 2

1 King Bed474 sq feet Layout - Bedroom and living roomEntertainment - 43-inch Smart TV with digital channels and streaming servicesSleep - Bed sheets Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)Practical - Laptop workspace and wardrobe or closetComfort - Daily housekeepingAccessibility - Low-height view port in doorNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

Rates / book on FlyerTrip →

Superior Suite

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers a mini-bar, a coffee machine, a seating area, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.

Rates / book on FlyerTrip →

Junior Suite

2 × Queen bed32 ㎡up to 4

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has a mini-bar, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

Rates / book on FlyerTrip →

Suite

1 × Extra-large double bed (Super-king size)32 ㎡up to 2

This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a mini-bar, a coffee machine, a seating area, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.

Rates / book on FlyerTrip →

Superior Suite

2 × Queen bed32 ㎡up to 4

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a mini-bar, a coffee machine, a seating area, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Rates / book on FlyerTrip →

Junior Suite

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features a mini-bar, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.

Rates / book on FlyerTrip →

Standard Suite

1 × Queen bed20 ㎡up to 2

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a mini-bar, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.

Rates / book on FlyerTrip →

Nearby & map

DiningSights

Cultivo

Mexican, Creative · Bib

Set in a vintage house in Puebla’s Barrio de Santiago neighborhood, this little restaurant has lofty ambitions. There are only a handful of tables, resulting in an experience that is intimate and carefully choreographed. Chef Chriss Marin is the mind behind this experience, which acknowledges regional ingredients and traditions like pita bread, peanuts, mole and tamales and prepares them in creative, imaginative ways. The generous Mexican tasting menu is fast-paced and delivers inspired cooking that may start with a series of bold snacks like goat brain taco or rabbit barbacoa. An ambitious co

2.1km

Moyuelo

Fusion, Asian · Bib

It is not every day in Puebla that one finds Chinese buns filled with pork belly and glazed in salsa matcha and hoisin or golden, tempura-fried huauzontle served with sweet potato puree. Since 2014, Chef Fernando Hernández has been cooking with global, often Asian, inspiration that is far different from the typical cuisine of the region. Dishes are as delicious as they are pretty. The grilled pork jowl with lentils, which is almost too good to share with anyone else at the table, is especially memorable. While the bar downstairs shakes up wonderful cocktails, the upstairs dining room is airy,

3.0km

Jacinto y Yo

Mexican · Bib

Cute as a button, this charming breakfast nook is a sweet way to start the day. Royal blue walls, patterned tile floors, greenery and old-time music make for a cozy, relaxed atmosphere. Start with a warm pastry filled with sweet cream and jammy fruit. Chilaquiles with chicken and enmoladas with plantains offer plenty to share. Served with chimichurri and excellent house pickles, cemitas are hearty and stacked to the sky with the likes of avocado, stringy Oaxacan cheese and seasoned pork. Further in, find a patio and bar that comes alive in the evening.

3.2km

El Güero Marinero

Mexican, Seafood · Bib

Make your way to El Güero Marinero, a casual yet upscale seafood bar in the Centro Histórico. Divided by the hot and cold seafood bars, this lively spot is always buzzing, due in part to the well-prepared cocktails. The menu isn't comprehensive but is tightly focused on seafood, largely sourced from Ensenada. You won't go wrong with any of the offerings, but their taco de jaiba, with crispy-fried softshell crab served over a corn tortilla with avocado mayonnaise and fried spinach, is a surefire winner. Another hit? Camarones a los tres chiles, with grilled shrimp bathed in three chile sauces,

3.3km

Restaurante Casareyna

mexican · Bib

For almost two decades, this restaurant has stood as a standard-bearer for classic Pueblan cooking. Open at all hours, the spacious dining room features high ceilings, modern art and a host of attentive servers ready to swoop in. The menu is large, but locals know which specialties to focus on. When in season, chiles en nogada is a must. Another essential is the sizeable sample platter featuring mole poblano, verde, rojo and blanco – each one finely layered and bursting with personality. Everything has to be shared, including several endlessly tempting and fiery salsas. The restaurant is conne

4.1km

Restaurante La Noria

Mexican

$$$

Located in what was formerly the San Miguel La Noria hacienda from the 1920s, Restaurant La Noria opened in 1993. The setting is a sprawling space with well-preserved features. Seats outside are plentiful, while the interior feels just right for celebrations with tiled flooring, a sloped, beamed ceiling and linen-draped tables. The expansive menus cover all bases, offering breakfast, lunch and dinner with everything from mole Poblano, tacos and pasta Bolognese to chicken Cordon Bleu. Despite the broad array, local specialties are impressive, as in the battered and fried parcels of huauzontles,

2.2km

Semitas "Beto"

Mexican · Bib

Situated in the Mercado Municipal La Acocota, Semitas "Beto" has become one Puebla's go-to cemita spots. Don't expect a litany of choices here, though, as the menu is concise, but do expect to leave feeling satisfied. Their lightly crisped white bread with sesame seeds is halved and hollowed out to make room for generous fillings like pork milanesa with shredded quesillo, freshly sliced ripe avocado, pápalo, and your choice of chile. These are hearty portions, and you won't leave hungry. Chase it with a soda and pull up a chair lining the stall for a classically casual experience.

4.5km

Casa Bacuuza

Mexican

Located near Puebla's historic center, Casa Bacuuza is headed by Chef Osiel Solórzano and Chef Abraham Serug. The menu features Mexican cuisine focused on the region of Oaxaca with some open fire cooking (bacuuza translates to "embers" in Zapotec, the indigenous language of Oaxaca). The setting is simple but pleasant with tiled flooring, plaster walls hung with woven handicraft embellishments and wood shelves lined with glazed ceramics. Specialties here include the house mole negro; a risotto of huitlacoche; and pulpo Chintextle, dressed with a paste made from ground chili peppers. The menu is

2.8km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Arkana Puebla by Grupo Amber

Guest scores & sentiment

Room types · 9

Deluxe Suite

Family Suite

Business Suite

Superior Suite

Junior Suite

Suite

Superior Suite

Junior Suite

Standard Suite

Facilities · 42

Nearby & map