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Holiday Inn Club Vacations Smoky Mountain Resort by IHG

★★★·9.1/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2009-04-02 opened · 2013 renovated· 136 rooms· Check-in 04:00 PM / out 10:00 AM
Arcade/game roomArea shuttle (surcharge)Express check-outFireplace in lobbyGardenExpress check-in/check-outAll 33 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's ticket service. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Holiday Inn Club Vacations Smoky Mountain Resort By IHG. Need some relaxation? Your room features room service to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay. At Holiday Inn Club Vacations Smoky Mountain Resort By IHG, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. For those with discerning taste buds, having an on-site BBQ facilities and shared kitchen at your disposal will undoubtedly be appreciated. Holiday Inn Club Vacations Smoky Mountain Resort By IHG provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage, hot tub and spa for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise spacious villas, full kitchens, and friendly staff. Major complaints involve high-pressure timeshare presentations, maintenance issues, and confusing booking processes.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness9.0
Surroundings9.0
Facilities8.9
Rooms8.0
+ PraisedSpacious villas with full amenities · Kids' pools and waterpark popular · Convenient walkable location · Some staff very helpful and friendly
- ComplaintsAggressive timeshare sales pressure · Inefficient and chaotic check-in · Room maintenance or cleanliness issues · Difficult parking or narrow garage

KEYGood for families. Firmly decline sales pitches, verify room types, and inspect facilities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located minutes from Gatlinburg Space Needle and Ripley’s Aquarium. Offers a paid area shuttle and nearby hiking trails.
familyIs this hotel suitable for families? What child-friendly facilities are there?+
Highly recommended with a waterslide, pools, arcade, and billiards. Spacious villas with kitchens are praised by families.
businessWhat business facilities are available?+
Features a 24-hour business center, computer station, and concierge service. High service rating of 9.0.
roomWhat are the features and amenities of the guest rooms?+
All 136 rooms feature fireplaces, flat-screen TVs, microwaves, safes, and private balconies or patios.
service酒店的服务质量如何?+
Staff are praised for being friendly and professional (Service score: 9.0). However, check-in efficiency can be slow.
memberWhat official perks do IHG One Rewards members get?+
Diamond members get bonus points, breakfast, welcome amenity, and possible upgrades/late checkout. Gold/Platinum/Silver get bonus points and possible late checkout.
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