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Be Mate Gran Vía Suites

Name: Be Mate Gran Vía Suites
Address: Calle Jardines 11, 3ºD, Madrid, ES

8.8/ 10Recommended

·Apartments

📍Calle Jardines 11, 3ºD · Madrid ↗

📞+34608654487·Official site ↗

Air conditioningPrivate check-in/check-outStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedAll 22 facilities +

Review

Official

Our apartments are located on the 3rd floor without elevator. We do not have a physical reception in the building, so the entrance will be autonomous with security codes that will be shared on the day of check in once the check in is complete. For this, we need you to contact us days prior to arrival so that we can provide you with the online check in link that all guests must complete. Without this registration, we cannot provide access codes. The official check in time is 3pm. Please inform Be Mate Gran Vía Suites of your expected arrival time in advance. You can contact us by email guests@bemate. com, by phone 24h: +34 608 65 44 87, or by Whatsapp: +34 630 34 00 33 . Baby crib on request, subject to availability upon arrival with a supplement.

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the prime central location, clean and modern interiors, comfortable beds, and well-equipped kitchens. The stay is generally quiet and well-managed. Main drawbacks include the lack of an elevator on the third floor, a cumbersome self-check-in process with occasional communication delays, and minor issues such as uncomfortable sofa beds, occasional neighbor noise, and compact bathroom layouts.

Dimension scores · cross-source

Location9.5

Cleanliness9.0

Rooms8.9

Surroundings8.8

Wi-Fi8.6

Service8.6

Facilities8.6

Value8.4

＋ PraisedExcellent location · Spacious and comfortable rooms · Quiet environment · New facilities/Cleanliness

－ ComplaintsNo elevator · Uncomfortable sofa bed · Small bathroom/poor layout · Tedious check-in/Poor communication

KEYIdeal for travelers prioritizing location and self-check-in convenience. Those with heavy luggage or mobility concerns should consider the third-floor walk-up and verify noise conditions beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?＋

Yes, the location scores 9.5/10 and is just 300 meters from Puerta del Sol. Major attractions like Plaza Mayor are within walking distance, and the airport is about 13 km away.

roomWhich floor are the rooms on? Is there an elevator?＋

The accommodation is located on the third floor without an elevator, so guests must carry luggage upstairs. Travel light or contact the property in advance for assistance.

policyWhat are the check-in and check-out times? How do I check in?＋

Check-in is at 15:00 and check-out at 11:00. Contactless self-check-in is available, though some guests note the process can be slightly complicated.

familyIs it suitable for families or couples?＋

Children are welcome. Couples and families highly appreciate the central location, clean modern rooms, and fully equipped kitchens, making it a solid choice for both.

serviceHow is the overall rating and service?＋

With 80 reviews, it holds an 8.5 overall score and a 99% recommendation rate. Service scores 8.6, praised for professionalism, though responsiveness can vary.

facilityWhat are the room facilities and hygiene like? Is there WiFi?＋

Rooms feature air conditioning, flat-screen TVs, and private bathrooms, with a cleanliness score of 9.0. Free WiFi (8.6) and cashless payment are available throughout.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Apartment

1 × Sofa bed48 ㎡up to 4

This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

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Executive Apartment

1 × Sofa bed48 ㎡up to 4

This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a sofa. The unit has 3 beds.

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Superior Apartment

1 × Sofa bed35 ㎡up to 4

This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a sofa. The unit has 3 beds.

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Classic Apartment

1 × Queen bed26 ㎡up to 3

This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a sofa. The unit offers 2 beds.

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Studio Apartment

1 × Queen bed22 ㎡up to 2

The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as heating. The unit has 1 bed.

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Nearby & map

DiningSights

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Gofio

Contemporary, Regional Cuisine · ★ Michelin

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It was clear that Gofio’s cuisine needed a change of scenery and a larger space in which to give full rein to the cuisine of the Canary Islands, and at first glance it seems to have worked!The new premises, located in a street parallel to the ever-busy and bustling Gran Vía, is laid out on two floors with a private space at street level and the main dining room in the basement, in the style of a modern bistro with an open kitchen. The Tenerife-born chef at the helm, Safe Cruz, showcases the traditional flavours of the islands from a creative perspective on three tasting menus (Gofio Express, C

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Creative · ★★ Michelin

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754m

CEBO

Creative · ★ Michelin

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373m

Deessa

Creative · ★★ Michelin

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Deessa is a restaurant like no other and is the gourmet standard-bearer of the Mandarin Oriental Ritz in Madrid. The incomparable dining room, exquisitely laid out in the Alfonso XIII salon overlooking the garden, is the perfect setting in which to savour the intrinsic beauty of the great Quique Dacosta’s exquisite culinary vision. This celebrated chef keeps a watchful eye on everything here, closely following the cuisine created by resident head chef Domenico Vildacci. Their elegant dishes exploring the flavours of the Mediterranean and the Extremadura region are showcased on two tasting menu

776m

Chispa Bistró

Modern Cuisine · ★ Michelin

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A restaurant with an industrial vibe in the heart of the city’s Chueca district, featuring an open-view kitchen impressively and enthusiastically run by Juan D'Onofrio, a young Argentinian-born chef who is very happy with his life in Madrid.The aim of the contemporary cuisine here is to showcase the full nuances of the Mediterranean, to which the chef adds interesting Argentinian influences, with a strong focus on fire and the grill (all dishes pass over the coals or are smoked), and the use of aged fish and meat in which every flavour is emphasised. The à la carte, with the option of half por

481m

Toki

Japanese · ★ Michelin

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Savour Japanese cuisine in this exclusive restaurant bearing the hallmark of famous sommelier Marcos Granda, where the full focus is on enjoying the experience without worrying about the time (“toki” in Japanese). In this intimate and exclusive setting centred around a single sushi bar that is designed to personalise the guest experience to the full (Toki only has six seats!), chef Tadayoshi Teddy Motoa guides us on a magnificent journey through the history and evolution of Japanese cooking. His tasting menu shows us how the preparation of nigiri has changed over time (especially in the prepar

1.0km

Yugo The Bunker

Japanese · ★ Michelin

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If you’re unfamiliar with the concept of Japan’s traditional pubs (izakayas), you’ll be pleasantly surprised by Yugo, which replicates the feel of this typical aspect of Japanese daily life. The impeccable setting, featuring spaces with two distinct ambiences plus a sushi bar with a profusion of wood and decorative masks and flags, provides the backdrop for cuisine prepared to the minutest detail by Julián Mármol, who skilfully combines Japanese and Mediterranean cuisine while respecting the subtlety of the Far East. Everything stems from his use of the finest ingredients, resulting in a succe

1.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Be Mate Gran Vía Suites

Guest scores & sentiment

Room types · 5

Deluxe Apartment

Executive Apartment

Superior Apartment

Classic Apartment

Studio Apartment

Facilities · 22

Nearby & map