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Hotel Ambassador by ACE Hotels

★★★★·9.3/ 10Excellent
·Hotels
2017 renovated· 72 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities24-hour front deskGardenLuggage storageTerraceFree WiFiAll 27 facilities +
Review
Official

Indulge in onsite massages and facials. For recreation, the hotel offers a fitness center and bicycle rentals. Enjoy complimentary Wi-Fi, concierge services, and on-site shopping. Savor international cuisine at The Diplomat Restaurant, one of the hotel's four restaurants, or take advantage of the 24-hour room service. Snacks are available at the coffee shop/cafe, and you can unwind with your favorite drink at the bar/lounge. Full breakfasts are served daily (7 AM to 9:30 AM) for a fee. The hotel also features a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge (24 hours), and free valet parking is provided. Each of the 73 individually furnished guestrooms features a minibar, flat-screen television with satellite programming, complimentary Wi-Fi, bathroom with complimentary toiletries and a hairdryer, in-room safe, phone, and desk. Nearby attractions include Ballys Casino (0. 3 mi), the Garden of Dreams (0. 3 mi), Durbar Marg (0. 5 mi), and Tribhuvan International Airport (KTM) is 3. 6 miles away.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptional, attentive staff service and personalized hospitality. The breakfast spread and rooftop bar with sunset views receive high marks. Rooms are spacious, clean, and quiet despite the central location. Minor complaints include occasional late-night construction noise, isolated drainage issues, and limited dinner variety.

Dimension scores · cross-source

Location9.5
Cleanliness9.2
Service9.1
Surroundings9.0
Value8.9
Facilities8.7
PraisedExceptional and personalized staff service · Extensive and diverse breakfast buffet · Spacious, clean, and comfortable rooms · Quiet yet convenient location
ComplaintsVariable internet connection quality · Limited dinner options · Poor drainage causing water overflow · Insufficient coffee sachets

KEYIdeal for travelers prioritizing service and dining. Request rooms away from renovation areas if sensitive to noise.

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