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The Hidden Ridge Resort

★★★·8.5/ 10Recommended
·Hotels
📍901 Hidden Ridge Way Box 1070 · Banff ↗
📞941271555·Official site ↗
Offsite parking discounted rates availableFamily roomsBBQ facilitiesLuggage storageHot tub/JacuzziSaunaAll 47 facilities +
Review
Official

This attractive hotel is located in the shopping quarter of Cantabria Polygons, in La Rioja. It is situated just 1. 5 km away from the vibrant town centre of Logroño. Guests will find themselves within easy access of a number of shopping and entertainment opportunities. Links to the public transport network can be found just 1 km away. This charming hotel welcomes visitors with warm hospitality and friendly service. The guest rooms offer a comfortable setting in which to unwind. Guests can enjoy a wonderful dining experience in the restaurant, followed by a refreshing drink in the bar. This hotel is perfect for business and leisure travellers alike.

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the scenic location, free shuttle, friendly staff, and hot tubs. Common complaints include dated rooms, poor soundproofing, inconsistent cleaning, and weak WiFi.

Dimension scores · cross-source

Surroundings9.0
Service8.9
Location8.9
Wi-Fi8.6
Rooms8.2
Cleanliness8.2
Facilities8.1
Value7.6
＋ PraisedExcellent mountain location with free downtown shuttle · Friendly, polite, and efficient staff · Well-liked hot tubs, saunas, and pool area · Cozy in-room fireplaces, kitchens, and free lobby coffee
－ ComplaintsDated furniture and rooms needing renovation · Musty smells, stains, and inconsistent housekeeping · High cost relative to room condition and amenities · No air conditioning, uncomfortable in hot weather

KEYIdeal for drivers valuing views and hot tubs. Avoid if sensitive to noise, age of facilities, or hygiene standards.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Guests praise the stunning mountain views (Environment: 9.0) and free shuttle to Banff town centre. However, some rooms face railway noise, so request quiet rooms if sensitive.
familyIs it suitable for families? What child-friendly facilities are available?＋
Highly recommended for families. 24 family travelers noted spacious apartments with full kitchens. Facilities include a playground, family rooms, and fireplaces, plus a free shuttle for town exploration.
coupleWhat is the experience like for couples? Are there romantic elements?＋
20 couples found good value, praising comfortable beds and the free shuttle. Wooden furnishings and wood-burning fireplaces add romance. Note: poor soundproofing and occasional cleanliness issues may affect privacy.
businessIs this suitable for business travelers? How is the internet and workspace?＋
Free wired internet and Wi-Fi are available (WiFi score: 8.6), though reliability is mixed. Spacious rooms suit short stays, but lack of dedicated office features and dated interiors may not suit long-term work.
roomWhat are the room facilities like? Is there a kitchen?＋
All apartments feature full kitchens, wooden furnishings, and fireplaces. However, facilities are often dated, with issues like broken fridges and poor soundproofing reported by guests.
serviceHow is the staff service attitude?＋
Service scores high at 8.9. Guests consistently praise the friendly, professional, and helpful staff. Concierge services assist with tours and public transport tickets for easy local exploration.
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