Name: Sonesta Hotel Cali
Address: Calle 18 Norte # 4N - 02, Cali, CO

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Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-23

Guests praise friendly staff, spacious rooms, and excellent breakfast. Complaints focus on aging facilities, maintenance issues like slippery showers and leaks, noise, and parking delays.

Dimension scores · cross-source

Rooms9.3

Service9.3

Wi-Fi9.2

Cleanliness9.2

Location9.1

Facilities9.0

Surroundings9.0

Value8.9

＋ PraisedFriendly staff · Excellent breakfast · Spacious comfortable rooms · Convenient location

－ ComplaintsMaintenance/hygiene issues · Street noise · Parking difficulties · Service details lacking

KEYSuitable for those valuing service and dining. Note potential facility aging and noise.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite Room

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Junior Suite

1 × Double bed43 ㎡up to 2

This double room is air-conditioned and has a private bathroom and a wardrobe. The unit has 1 bed.

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Superior Queen Room

1 × Queen bed34 ㎡up to 2

The unit offers 1 bed.

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Twin Room

2 × Twin bed28 ㎡up to 4

The spacious double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 2 beds.

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Standard Room

1 × Queen bed22 ㎡up to 2

This double room is air-conditioned and has a private bathroom and a wardrobe. The unit has 1 bed.

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Facilities · 63

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingIroning serviceHot tub/JacuzziSaunaParkingPets allowedTerraceSolariumConcierge serviceKid mealsFruitsSteam roomStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmKey card accessInternet accessFitness facilities (surcharge)Exercise/lap poolConcerts/live showsOffsite parking discounted rates availableReception hallSelf parking (surcharge)Snack bar/deliSwimming nearbyTelevision in common areasWine release eventsFree wired internetFront desk (limited hours)GarageHealth or beauty spa nearbyNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

The Way Steakhouse

Restaurant

Steakhouse

363m

2

Pizzeria Carpaneto Granada Cali

italian_pizza

Restaurant

407m

3

Macarroni's

Restaurant

Italian

411m

4

Dr. Jones

Restaurant

Bar

422m

5

Bourbon St. Pub

american

Bar

430m

6

La Estación GastroPub

Restaurant

Bar

430m

7

Afuego Mágico

Restaurant

437m

8

La Terraza de Granada

Restaurant

458m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.