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Hotel Boutique Casa de la Palma

Name: Hotel Boutique Casa de la Palma
Address: 3 Oriente 217, Colonia Centro, Puebla, MX

★★★★·8.7/ 10Recommended

·Hotels

📍3 Oriente 217, Colonia Centro · Puebla ↗

Check-in 03:00 PM / out 12:00 PM

Family roomsLuggage storageExpress check-in/check-outCar hireParkingPets allowedAll 44 facilities +

Review

Guest scores & sentiment

From 324 guest reviews · multi-source · as of 2026-07-09

Guests praise the historic charm, central location, comfortable beds, and helpful staff. Common complaints include lack of elevator, unstable Wi-Fi, street noise, and aging facilities.

Dimension scores · cross-source

Value10.0

Location10.0

Service9.4

Facilities8.1

Cleanliness8.1

Surroundings8.0

＋ PraisedHistoric architecture & unique decor · Prime central location · Attentive & professional staff · Spacious & comfortable rooms

－ ComplaintsNoise from streets/clubs · Aging/damaged facilities · Lack of AC/mini-fridge · Unstable hot water/pressure

KEYIdeal for history lovers accepting no elevator/aging facilities. Avoid street-facing rooms if noise-sensitive; business travelers should verify Wi-Fi.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located in the city center near the Cathedral and Main Square, within walking distance to the Convention Centre. It scores a perfect 10.0 for location.

pros_consWhat are the main pros and cons?＋

Pros: historic charm, great location, comfortable beds. Cons: no elevator, unstable Wi-Fi, street noise, and aging facilities. Recommendation rate is 99%.

roomAre rooms fully equipped? Is there AC and a minibar?＋

Rooms are spacious with unique decor, but some guests report lack of AC, minibar, and coffee amenities. Facility score is 8.1.

serviceHow is the staff service?＋

Staff service is highly praised as friendly and professional, scoring 9.4 in dimensions. Front desk offers concierge and express check-in.

policyWhat are the check-in and check-out times?＋

Check-in is at 15:00 and check-out at 12:00. Express check-in/out and cashless payment options are available.

familyIs it convenient for families? Is there an elevator?＋

Children are allowed and family rooms are available, but there is no elevator, which may be inconvenient for luggage.

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Room types · 10

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe King Room

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

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King Suite with Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This spacious suite features a king-size bed and a private balcony with views of the historic center of Puebla. Rooms are assigned according to availability.

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Quadruple Room with Balcony

2 × Double bed25 ㎡up to 4

This quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

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Suite, 1 King Bed

1 × King bed25 ㎡up to 2

1 King Bed269 sq feet, located on the top floor Layout - 2 bedrooms Internet - Free WiFi Entertainment - 36-inch HDTV with cable channelsSleep - Memory foam bed and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Phone, iron/ironing board (on request), and local maps; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

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Two-Bedroom Suite

2 × Extra-large double bed (Super-king size)25 ㎡up to 4

Located on the second floor, this large suite features hardwood floors and 2 balconies with views of the old town.

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Deluxe Double Room

1 × Double bed20 ㎡up to 2

This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

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Junior Quadruple Room

2 × Queen Bed20 ㎡up to 4

2 Queen Beds215-sq-foot individually decorated room, located on the top floor, balcony with city views Internet - Free WiFi Entertainment - 36-inch HDTV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Phone, iron/ironing board (on request), and local maps; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

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King Suite

1 × Extra-large double bed (Super-king size)20 ㎡up to 2

This suite features 1 king-sized bed and since it faces the interior of the hotel, is really quiet and tranquil. The decor is is elegant, featuring wooden furniture and elaborately carved ceilings. Rooms are assigned according to availability.

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Premium Double Room

1 × King bedup to 2

1 King BedLocated on the top floor, balcony with city views Internet - Free WiFi Entertainment - 36-inch HDTV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Phone, iron/ironing board (on request), and local maps; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

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Suite, 1 King Bed, Balcony

1 × King bedup to 2

1 King BedLocated on the top floor, balcony with city views Layout - 3 bedrooms Internet - Free WiFi Entertainment - 36-inch HDTV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Phone, iron/ironing board (on request), and local maps; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

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Nearby & map

DiningSights

El Güero Marinero

Mexican, Seafood · Bib

Make your way to El Güero Marinero, a casual yet upscale seafood bar in the Centro Histórico. Divided by the hot and cold seafood bars, this lively spot is always buzzing, due in part to the well-prepared cocktails. The menu isn't comprehensive but is tightly focused on seafood, largely sourced from Ensenada. You won't go wrong with any of the offerings, but their taco de jaiba, with crispy-fried softshell crab served over a corn tortilla with avocado mayonnaise and fried spinach, is a surefire winner. Another hit? Camarones a los tres chiles, with grilled shrimp bathed in three chile sauces,

500m

Jacinto y Yo

Mexican · Bib

Cute as a button, this charming breakfast nook is a sweet way to start the day. Royal blue walls, patterned tile floors, greenery and old-time music make for a cozy, relaxed atmosphere. Start with a warm pastry filled with sweet cream and jammy fruit. Chilaquiles with chicken and enmoladas with plantains offer plenty to share. Served with chimichurri and excellent house pickles, cemitas are hearty and stacked to the sky with the likes of avocado, stringy Oaxacan cheese and seasoned pork. Further in, find a patio and bar that comes alive in the evening.

510m

Restaurante Casareyna

mexican · Bib

For almost two decades, this restaurant has stood as a standard-bearer for classic Pueblan cooking. Open at all hours, the spacious dining room features high ceilings, modern art and a host of attentive servers ready to swoop in. The menu is large, but locals know which specialties to focus on. When in season, chiles en nogada is a must. Another essential is the sizeable sample platter featuring mole poblano, verde, rojo and blanco – each one finely layered and bursting with personality. Everything has to be shared, including several endlessly tempting and fiery salsas. The restaurant is conne

543m

Moyuelo

Fusion, Asian · Bib

It is not every day in Puebla that one finds Chinese buns filled with pork belly and glazed in salsa matcha and hoisin or golden, tempura-fried huauzontle served with sweet potato puree. Since 2014, Chef Fernando Hernández has been cooking with global, often Asian, inspiration that is far different from the typical cuisine of the region. Dishes are as delicious as they are pretty. The grilled pork jowl with lentils, which is almost too good to share with anyone else at the table, is especially memorable. While the bar downstairs shakes up wonderful cocktails, the upstairs dining room is airy,

668m

Semitas "Beto"

Mexican · Bib

Situated in the Mercado Municipal La Acocota, Semitas "Beto" has become one Puebla's go-to cemita spots. Don't expect a litany of choices here, though, as the menu is concise, but do expect to leave feeling satisfied. Their lightly crisped white bread with sesame seeds is halved and hollowed out to make room for generous fillings like pork milanesa with shredded quesillo, freshly sliced ripe avocado, pápalo, and your choice of chile. These are hearty portions, and you won't leave hungry. Chase it with a soda and pull up a chair lining the stall for a classically casual experience.

869m

Los Camellos

Mexican · Bib

This colorful taqueria can do it all. Away from the historic center and close to the ecological park, this quiet spot has a small but focused menu that delivers wonderful tacos made with soft, plush, flatbread-like pan árabe. Both the tacos arabe and taco pastor variations are worth trying, each one waiting to be dressed up with a fiery salsa. Not to be missed are the excellent cemitas, which arrive hot, toasted and filled with melty queso. A side bowl of charred, sweet onions is a nice touch to any bite.

1.4km

Cultivo

Mexican, Creative · Bib

Set in a vintage house in Puebla’s Barrio de Santiago neighborhood, this little restaurant has lofty ambitions. There are only a handful of tables, resulting in an experience that is intimate and carefully choreographed. Chef Chriss Marin is the mind behind this experience, which acknowledges regional ingredients and traditions like pita bread, peanuts, mole and tamales and prepares them in creative, imaginative ways. The generous Mexican tasting menu is fast-paced and delivers inspired cooking that may start with a series of bold snacks like goat brain taco or rabbit barbacoa. An ambitious co

1.6km

Augurio

Mexican, Creative

With hot pink walls and glaringly bright Edison lights dangling from thick beams of wood, this colorful restaurant is not bashful. The lengthy menu takes a playful approach to classic Pueblan flavors. There is the signature mole tasting, which offers a range of nutty, sweet and salty styles, but also there are inventive, hearty combinations like roasted bone marrow with fried sweetbreads, avocado cream and sweet corn. One could make a meal out of ordering rounds and rounds of excellent tongue tacos with tomatillo salsa. The cooking can be rich and heavy, so sharing is the best way forward. Fin

337m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Boutique Casa de la Palma

Guest scores & sentiment

Room types · 10

Deluxe King Room

King Suite with Balcony

Quadruple Room with Balcony

Suite, 1 King Bed

Two-Bedroom Suite

Deluxe Double Room

Junior Quadruple Room

King Suite

Premium Double Room

Suite, 1 King Bed, Balcony

Facilities · 44

Nearby & map