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Résidence Victoria Surf

★★·8.4/ 10Recommended
·Hotels
📍21 Ter Avenue Edouard VII, Résidence Le Victoria Surf, Biarritz, 64200 · Biarritz ↗
📞0033559231919
Luggage storageTerraceOutdoor pool - seasonalLibraryMultilingual staffElevatorAll 13 facilities +
Review
Official

This aparthotel is located in the centre of Biarritz, a 5-minute walk from the central area where guests can find a large variety of shops, restaurants and bars. Most importantly they will be within 50 metres from the shore and the beautiful promenade. Overlooking the main beach the well-furnished studios and apartments of the hotel are ideal for all the self-catering types. Each is equipped with a kitchenette with vitro-ceramic hobs and a fridge, some even open to balconies with beautiful seaside views. Guests who are looking for little extra privacy can take advantage of the outdoor swimming pool, while the little guests will have a paddling pool where to splosh and splash.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the prime central location, stunning sea views, and friendly staff. Common complaints involve missing or paid basic amenities, noise from busy streets and nightlife, old mattresses, and inconsistent cleaning or maintenance. Overall, a solid stay that would benefit from better upkeep and included essentials.

Dimension scores · cross-source

Location9.7
Service8.9
Rooms7.9
Value7.8
Cleanliness7.8
Facilities7.5
Wi-Fi6.3
＋ PraisedPrime location/Sea views · Friendly staff · Good value · Stunning views and location
－ ComplaintsOutdated facilities/Poor maintenance · Noise issues · Difficult parking · Cleanliness/Odors

KEYIdeal for travelers prioritizing location and sea views over luxury amenities. Book a sea-facing room for better quietness, confirm parking, and bring expected basics like extra towels and kitchen linens.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it near the beach?＋
With a location score of 9.7, it is centrally located and within walking distance to the beach and shops, highly praised by guests.
pros_consWhat are the main pros and cons of staying here?＋
Pros: stunning sea views, prime location, and friendly staff (Service: 8.9). Cons: street noise, old/soft mattresses, and missing or paid basic amenities.
roomWhat is the difference between Sea Side and City Side rooms?＋
Sea Side rooms offer stunning views but may be hot in summer with poorer WiFi; City Side rooms are generally quieter but some still face street noise. Both have kitchenettes and balconies.
facilitiesDoes the hotel have a swimming pool?＋
Yes, there is a seasonal outdoor pool and terrace (Facilities score: 7.5). Guests enjoy the pool, but note it is not open year-round and water temperature may be low.
serviceHow is the staff service?＋
Service scores 8.9, with guests praising the friendly and professional front desk. Multilingual staff, luggage storage, babysitting, and tour assistance are available.
policyWhat are the check-in and check-out times?＋
Check-in is at 17:00 and check-out at 10:00. Pets are allowed, and limited underground parking is available for a surcharge.
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