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Sheraton Niagara Falls

★★★★·8.7/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 73 facilities +
Review
Official

Sheraton Niagara Falls provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Niagara Falls (NY). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and express check-in or check-out to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 350 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location, renovated clean rooms, and friendly staff. Common complaints include high parking fees, poor soundproofing, maintenance issues like taped carpets, and occasional housekeeping lapses.

Dimension scores · cross-source

Location9.4
Service9.0
Cleanliness8.8
Surroundings8.8
Value8.4
Facilities8.1
PraisedExcellent location near falls · Helpful and cordial staff · Clean and comfortable rooms · Good value for money
ComplaintsDisturbing renovation noise · Outdated facilities/poor layout · Deposit refund issues · Misleading sales practices

KEYGood for location-focused travelers. Expect parking fees and potential noise; inspect rooms upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
The location is excellent (9.4/10). It is within walking distance to Niagara Falls and casinos, making it very convenient for sightseeing.
facilityWhat are the special leisure facilities?
It features The Reef Beach Club with Niagara USA’s largest indoor pool, hot tubs, and an aquatic lagoon. There is also a 24-hour gym and on-site dining.
familyIs this hotel suitable for families with children?
Yes, highly rated by families. Kids enjoy the indoor pool and aquarium. Child meals and family rooms are available, though parking fees are high.
businessIs it convenient for business travel? Are there meeting rooms?
Business facilities include a business center and meeting spaces. Staff service is praised, but some rooms are small and may not be ideal for long work sessions.
roomHow are the room facilities? Is there free coffee?
Rooms feature microwaves, fridges, safes, free WiFi, and complimentary Starbucks coffee. Renovated rooms are clean, but older ones may have noise or maintenance issues.
diningAre there restaurants inside? How is breakfast?
On-site dining includes Rainforest Cafe, Torrent Bar, and Starbucks. Marriott Bonvoy Platinum+ members may get free breakfast; others should verify perks.
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