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The Balmoral Hotel

★★★★·8.4/ 10Recommended
·Hotels
1908 opened · 2012 renovated· 95 rooms· Check-in 02:00 PM / out 11:00 AM
Newspapers in lobby (surcharge)24-hour front deskLuggage storageTerraceFree WiFiConcierge serviceAll 34 facilities +
Review
Official

Balmoral Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Durban becomes even more accessible, thanks to the shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Balmoral Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Balmoral Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at Balmoral Hotel, as complimentary breakfast is offered for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Balmoral Hotel, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. Balmoral Hotel provides a superb assortment of leisure amenities for guests to enjoy. During your stay, don't forget to allocate some moments to experience the readily available shoreline.

04

Guest scores & sentiment

From 560 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime beachfront location, friendly staff, and excellent breakfast variety. Common complaints include aging facilities, cleanliness issues (cockroaches, stained carpets), and service lapses such as delayed amenities, incorrect bed assignments, and noise disturbances.

KEYSuitable for those prioritizing location and breakfast. Expect aging facilities, confirm bed types, and monitor noise and hygiene.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
It is perfectly situated near the Golden Mile beaches and a short stroll to Durban Funworld, offering breathtaking terrace views.
diningWhat dining options are available? Is breakfast included?+
An on-site restaurant serves Halal dishes and 24-hour room service is available. Breakfast is available at a surcharge and is praised for its variety.
serviceHow is the service quality?+
Staff are generally friendly and helpful, but some guests report slow service, delayed amenities, incorrect bed assignments, and noise disturbances.
roomHow are the room facilities and hygiene?+
While some find rooms clean, facilities are aging. Common complaints include stained carpets and cockroaches, so check hygiene upon arrival.
facilityWhat are the main facilities?+
Facilities include free WiFi, 24-hour front desk, terrace, concierge, business center, supervised childcare, and limited free self/valet parking.
policyWhat are the check-in/out times? Are pets or children allowed?+
Check-in is at 14:00 and check-out at 11:00. Pets and children are not allowed at this property.
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