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Portal House Apartments

★★★·9.1/ 10Excellent
·Hotels
Free breakfast24-hour front deskGardenLuggage storageFree WiFiConcierge serviceAll 22 facilities +
Review
Official

Portal House Apartments is a very comfortable and modern aparthotel located 250 m from the Main Market Square. The property has been generally renovated in art deco style and opened in 2022. It is an ideal place for business travelers, families with children or groups of friends. We offer 12 double rooms and 8 suites - very spacious and comfortably equipped rooms, as well as a breakfast bistro, conference room, billiards, mini-garden in the yard, infrared sauna and modern elevator. All the main tourist attractions of Krakow - Main Market Square, Wawel Castle, Kazimierz District, as well as shopping center, railway and bus stations are within a 10-15 minute walk. Reception staff will help you organize your free time. We organize transfers and trips around Krakow, to Wieliczka and Auschwitz. In the Portal House, everyone will find a space for themselves.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests praise the central, quiet location, spacious clean rooms, friendly staff, and good breakfast. Main complaints include weak air conditioning, lack of blackout curtains causing early waking, and no elevator.

Dimension scores · cross-source

Location9.9
Service9.7
Wi-Fi9.6
Rooms9.6
Cleanliness9.6
Surroundings9.4
Value9.3
Facilities9.3
PraisedConvenient central location · Friendly and helpful staff · Quiet atmosphere · Spacious and clean rooms
ComplaintsBreakfast variety or quality needs improvement · Weak air conditioning in some rooms · No elevator and steps at entrance · Inconsistent housekeeping frequency

KEYIdeal for travelers seeking convenience and quiet. Check AC and blackout curtains if sensitive to heat/light; note no elevator for heavy luggage.

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