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Novotel Maastricht

★★★★·8.4/ 10Recommended
NNovotel·ALL - Accor Live Limitless·Hotels
94 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 51 facilities +
Review
Official

At Novotel Maastricht, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Novotel Maastricht simplify the organization of your excursions, tourist activities, and other adventures in Maastricht. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Novotel Maastricht. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Novotel Maastricht come furnished with linen service to cater to your needs and comfort. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, mini bar is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Novotel Maastricht, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Novotel Maastricht, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide array of leisure activities guarantees a fulfilling experience during your visit. Enjoy skiing every day as the ski slopes on the premises provides seamless access for your convenience. At Novotel Maastricht, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

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Guest scores & sentiment

From 511 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff, clean spacious rooms, rich breakfast, and pool. Complaints focus on remote location, poor transport links, dated facilities, AC failures, uncomfortable beds, and parking fees.

Dimension scores · cross-source

Rooms9.0
Cleanliness8.4
Service8.2
Surroundings8.2
Facilities8.1
Value7.6
Location7.0
PraisedFriendly and kid-welcoming staff · Abundant and tasty breakfast · Good children's entertainment facilities · Comfortable bedding
ComplaintsSome rooms are small · Aging facilities and poor maintenance · Cleanliness details need improvement · Parking fees and price disputes

KEYSuitable for drivers or shuttle users. Check AC condition; avoid if central location is priority.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?
Located 2.8km from the city center, it is somewhat remote with limited public transport. A special taxi agreement is available, making it better for drivers.
diningHow is the breakfast? Any highlights?
Breakfast is highly praised for being rich and high-quality, especially by families and business travelers. However, weekend dining options may be limited.
familyWhat perks or facilities are there for families with kids?
Children under 12 eat breakfast for free. Facilities include family rooms, kids' play equipment, and a seasonal outdoor pool (May-Sept), highly rated by families.
businessIs it suitable for business trips? Are there work facilities?
Suitable with spacious rooms featuring work desks and free wired internet. Business guests appreciate the friendly staff and cleanliness, though the remote location is a drawback.
roomAre the rooms spacious? Are facilities new?
Rooms are generally spacious and clean (score 9.0) with mini-bars. However, some guests report dated facilities, AC issues, or odors, so experiences vary.
serviceIs the service good? Is there a 24-hour front desk?
Staff are consistently praised as friendly and helpful. Note that the front desk has limited hours, not strictly 24/7, so check arrival times in advance.
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