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River Palace

★★★
·Hotels
📍Panchgani - Mahabaleswar Rd, Wai, MH, 412805 · Wai ↗
Arcade/game roomMeeting rooms24-hour front deskGardenLuggage storageTerraceAll 20 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, friendly staff, and excellent breakfast. Common complaints include tiny rooms, outdated carpets, maintenance issues like leaks/noise, and inconvenient elevator transfers.

Dimension scores · cross-source

Location9.4
Service9.2
Wi-Fi8.9
Cleanliness8.7
Rooms8.5
Facilities8.3
Value8.1
＋ PraisedExcellent location and transport access · Friendly and professional staff · Clean rooms with comfortable beds and AC · Varied and generally satisfying breakfast
－ ComplaintsVery small rooms · Inconvenient two-elevator transfer · Outdated and stained carpets · Average soundproofing with occasional noise

KEYIdeal for location-focused travelers. Couples or those with large luggage should expect small rooms and elevator transfers.

FAQ · grounded in hotel data & reviews

locationIs the location and transport convenient at River Palace?＋
Yes, with a location score of 9.4. It offers garden views and free self-parking, though airport transport incurs a surcharge.
diningHow is the breakfast and service quality?＋
Breakfast is highly praised, and service scores 9.2. Guests appreciate the friendly staff and high-quality, abundant breakfast.
roomWhat are the room size and facility conditions like?＋
Rooms are often reported as too small for luggage. Some have spiral stairs, and carpets may be outdated or stained.
familyIs this hotel suitable for families with children?＋
No, children are not allowed. Additionally, some rooms feature spiral stairs, which are unsafe for children and elderly guests.
businessIs it convenient for business travelers to work here?＋
Yes, it has a business center, meeting rooms, free WiFi (8.9 rating), and free newspapers in the lobby.
policyWhat are the check-in and check-out times?＋
Check-in is at 12:00 and check-out at 11:00. Luggage storage is available for early arrivals or late departures.
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