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Hotel Tenda Santana

7.7/ 10Good
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsParkingGrocery deliveriesStaff adhere to local safety protocolsAll 37 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location and friendly staff. However, significant complaints arise regarding aging facilities (mattresses, noisy AC), hygiene issues (bed bugs, stains, odors), and poor breakfast variety.

Dimension scores · cross-source

Service8.2
Location8.2
Value7.7
Wi-Fi7.1
Cleanliness7.0
Rooms6.8
Facilities6.8
PraisedSafe & convenient location · Attentive & friendly staff · Affordable pricing · Good and safe location
ComplaintsLimited & low-quality breakfast · Poor cleanliness & aging facilities · Poor soundproofing & night noise · Unstable internet connection

KEYSuitable for budget travelers prioritizing location over comfort. Not recommended for those sensitive to hygiene or noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are available?
The hotel is located in São Paulo's Santana district, near major attractions. Guests rate the location highly at 8.2 out of 10.
policyWhat are the check-in and check-out times, and are children or pets allowed?
Check-in is at 14:00 and check-out at 12:00. The property does not accommodate children or pets, so please verify before booking.
serviceHow is the service quality, and is the front desk open 24 hours?
Staff service is highly praised with an 8.2 score. While the front desk has limited hours, 24-hour security ensures safety.
roomWhat basic facilities are in the rooms, and how are the AC and Wi-Fi?
Rooms include air conditioning, flat-screen TVs, and private bathrooms. Wi-Fi scores 7.1, though some guests note weak signals and occasional AC noise.
diningDoes the hotel offer breakfast, and are there diverse dining options?
The hotel features a snack bar, but guests note limited breakfast variety. Numerous dining options are available nearby.
valueWhat is the cost-performance ratio, and what are the main pros and cons?
With a value score of 7.7, it offers good affordability. Pros include prime location and friendly staff, while cons involve aging facilities.
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