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Hotel Francés La Maison

★★★★·9.4/ 10Excellent
·Hotels
1995 opened · 2015 renovated· 12 rooms· Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 67 facilities +
Review
Official

HOTEL FRANCES LA MAISON provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around Pasto. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including express check-in or check-out and luggage storage to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at HOTEL FRANCES LA MAISON. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.

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Guest scores & sentiment

From 266 guest reviews · multi-source · as of 2026-07-11

Guests praise personalized service, warm hosts, and excellent breakfasts, creating a homey atmosphere. Minor drawbacks include small rooms, hard mattresses, lack of elevator, and occasional hot water or noise issues.

Dimension scores · cross-source

Value10.0
Service10.0
Surroundings9.4
Facilities9.3
Cleanliness9.3
Location9.0
PraisedPersonalized service and homey atmosphere · Delicious and flexible breakfast · Attentive owner and staff · Comfortable and clean rooms
ComplaintsNoise from beds or thin walls · No elevator, stairs required · Small rooms or firm beds · Street noise in some rooms

KEYIdeal for travelers valuing warmth and breakfast. Those with heavy luggage should note the lack of an elevator.

FAQ · grounded in hotel data & reviews

diningWhat is special about the hotel's breakfast?
Guests highly praise the delicious and abundant breakfast, featuring French toast, homemade jam, and fresh seasonal fruit. It is considered a highlight for business and family travelers.
serviceHow is the level of service at the hotel?
Service scores a perfect 10. Guests praise the personalized service and warm hosts, creating a homey atmosphere appreciated by both business and family travelers.
pros_consWhat are the main pros and cons of this hotel?
Pros: Excellent breakfast, warm service, homey atmosphere, quiet location. Cons: Small rooms, no elevator, hard mattresses, average soundproofing, and occasional hot water issues. Recommendation rate is 99%.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 13:00. The hotel offers express check-in/out and cashless payment options for convenience.
businessIs it suitable for business travelers?
Highly recommended. 98 business guests praised the personalized service and homey atmosphere. Rooms are clean with good Wi-Fi, located in a quiet, safe area near dining.
familyIs the hotel family-friendly?
Children are welcome. 76 families praised the staff and breakfast. Note there is no elevator, requiring stairs, and some rooms are small. Parking is off-site.
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