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You Stay at Vila Olimpia - ITC

★★★★★·9.1/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 82 facilities +
Review
Official

Enjoy a luxurious stay at this aparthotel, featuring an outdoor and indoor pool, a sauna, and a well-equipped fitness center. Stay connected with complimentary Wi-Fi and enjoy the convenience of concierge services. Savor a meal at the on-site restaurant, grab a snack at the coffee shop, or unwind with a drink at the bar/lounge. Room service is also available during limited hours. Start your day with a delicious buffet breakfast (fee applies), served from 7:00 AM to 10:00 AM. Business travelers will appreciate the business center and express check-out. Each of the 5 individually decorated guestrooms offers a microwave, Smart TV, and a comfortable pillowtop bed with Egyptian cotton sheets. Private bathrooms include designer toiletries and hair dryers. The aparthotel is conveniently located near Shopping Vila Olimpia, JK Iguatemi Shopping Mall, and Avenida Engenheiro Luís Carlos Berrini.

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Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location, spacious rooms, and complimentary amenities. Major complaints involve the confusing separation between You Stay and Radisson management, leading to poor service communication. Issues also include maintenance defects like leaks and high-priced, non-inclusive breakfast.

Dimension scores · cross-source

Location9.5
Rooms9.1
Service9.1
Cleanliness9.0
Surroundings9.0
Facilities8.9
Wi-Fi8.7
Value8.4
PraisedExcellent location · Spacious and comfortable rooms · Free water and coffee · Modern and clean facilities
ComplaintsExpensive breakfast · Confusing You Stay management · Indifferent staff attitude · Poor parking service

KEYSuitable for those valuing location and space. Guests must understand the independent You Stay management model and contact them directly rather than relying on Radisson front desk.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
The location is excellent with a 9.5 rating. Dining and parks are within walking distance, making it very convenient.
roomAre the rooms spacious and clean?
Rooms are spacious (9.1) and clean (9.0). Most praise bedding, but some note aging facilities or cleaning details.
diningIs breakfast included? How is the price?
Breakfast is usually extra and pricey. Offers American buffet, à la carte, kid meals, and packed lunches.
facilityWhat leisure and fitness facilities are available?
Features a rooftop pool, hot spring, steam room, sauna, and solarium. A fitness center (surcharge) and coffee shop are also available.
serviceHow is the service attitude and professionalism?
Service scores 9.1, but management confusion causes issues. Some guests report cold attitudes; confirm details beforehand.
policyWhat are check-in/out times? Are pets allowed?
Check-in is at 15:00, check-out at 12:00. Pets are allowed, with luggage storage and express services available.
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