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Sheraton Ontario Airport Hotel

★★★·8.6/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolLift / ElevatorAll 66 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Ontario (CA) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 191 guest reviews · multi-source · as of 2026-07-17

Guests praise the convenient location, friendly staff, and clean rooms with comfortable beds. Common complaints include aging facilities, noisy AC, odors, inconsistent restaurant service, and shuttle reimbursement issues.

Dimension scores · cross-source

Surroundings8.6
Facilities8.4
Cleanliness8.3
Service8.1
Location8.0
Value7.8
PraisedFriendly & professional staff · Convenient location & reliable shuttle · Comfortable beds & good sleep · Clean rooms
ComplaintsOutdated facilities & needs renovation · Poor soundproofing & noisy AC · Missing mini-fridges in some rooms · Inconsistent dining & lounge service

KEYSuitable for budget-conscious travelers valuing location and service. Expect aging facilities; verify AC condition and keep receipts for shuttle reimbursement.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
Yes. The hotel offers a complimentary local shuttle to/from Ontario International Airport. With a location dimension score of 8.0 across 191 reviews, guests consistently praise its convenient access to business districts and transport hubs.
policyWhat are the check-in and check-out times?
Standard check-in is at 15:00 and check-out at 12:00. The 24/7 front desk offers express and private check-in/check-out options to accommodate various travel schedules.
familyIs this hotel suitable for families with children?
Highly suitable. Pets are welcome, and families can enjoy the outdoor pool and hot tub. Reviews from 29 family travelers highlight the welcoming staff and kid-friendly amenities, with a facilities score of 8.4.
diningHow is the dining selection at the hotel?
The on-site Orchid Grill Restaurant & Bar serves traditional American cuisine and full-bar drinks throughout the day. Some guests note inconsistent service, so confirming menus or opting for room service is recommended.
pros_consWhat is the overall guest room experience like?
Rooms score 8.3 for cleanliness and feature highly rated comfortable beds. However, some older rooms may have noisy AC, average soundproofing, or mild odors; recently renovated rooms offer a better experience.
businessWhat are the advantages for business travelers staying here?
Business travelers make up the largest segment (68 reviews) and appreciate the 24/7 front desk, business center, and efficient shuttle. With a service score of 8.1, staff are praised for being professional and accommodating.
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