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Hotel Punto Poza Rica

8.3/ 10Recommended
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorParkingPets allowedAll 37 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location, friendly staff, and value. Major complaints involve poor hygiene (cockroaches, mold), maintenance issues (no hot water, leaking AC), and inconsistent room cleanliness. Reservation fulfillment problems were also noted.

Dimension scores · cross-source

Location7.9
Service7.5
Wi-Fi7.0
Value6.9
Surroundings6.8
Rooms6.7
Cleanliness6.6
Facilities6.5
PraisedExcellent location · Friendly staff · Good value for money · Prime location
ComplaintsUnreliable or no hot water · Hygiene issues (cockroaches/poor cleaning) · Uncomfortable beds/outdated facilities · Reservation not honored

KEYSuitable for budget travelers prioritizing location. Inspect rooms for hygiene and hot water before settling in.

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