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Mercure Manchester Norton Grange Hotel & Spa

★★★★·8.6/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 67 facilities +
Review
Official

The 4-star Mercure Manchester Norton Grange Hotel and Spa is set amongst tranquil countryside within its own beautiful landscaped gardens. Situated just eight miles from the city centre, this hotel is perfect for weekend breaks, shopping days and business stopovers. Enjoy a carefully prepared meal in the elegant Grange Restaurant, or relax in the less formal atmosphere of the Pickwick Bistro. Privilege rooms are available to complete any special stay, offering robes, slippers and luxury toiletries.

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Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests highly praise staff, especially Charlotte for weddings, and the food/spa. Common complaints include room cleanliness issues, lukewarm water, uncomfortable beds, and occasional service errors.

Dimension scores · cross-source

Cleanliness8.8
Surroundings8.8
Facilities8.7
Rooms8.0
Value8.0
Service8.0
Location8.0
PraisedExcellent spa facilities · Friendly and helpful staff · Great breakfast selection · Attentive and professional service
ComplaintsPoor soundproofing/wedding noise · Outdated rooms/maintenance issues · Hygiene concerns · Communication/payment issues

KEYIdeal for weddings, corporate events, and spa stays. Check room cleanliness and water temperature beforehand.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Located just 8 miles from Manchester, it offers convenient access. Facilities score 8.0, and the environment scores 8.8.
diningWhat dining options are available?
Offers formal dining at Grange Restaurant with scenic views and casual meals at Pickwick Bistro. Guests praise the high food quality and accommodation for dietary needs.
familyIs this hotel suitable for families with children?
Children are allowed, and kid meals are provided. Families praise the pool, spa, and venue, but note that some rooms have poor soundproofing due to wedding noise.
businessWhat services are available for business travelers?
Business guests highly praise meeting services and staff professionalism. Facilities are modern, but soundproofing issues may cause night noise disturbances.
coupleWhat experiences are recommended for couples?
The atmosphere is romantic, with guests praising the professional service and high-quality SPA facilities, including an 18m pool and steam room.
roomHow is the comfort and cleanliness of the rooms?
Rooms score 8.0 and cleanliness 8.8. However, some guests report dust, low hot water temperature, and uncomfortable beds.
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