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The Mayfair Townhouse – an Iconic Luxury Hotel

★★★★★·8.8/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Annual carbon offsetsComprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 58 facilities +
Review
04

Guest scores & sentiment

From 242 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime Mayfair location, elegant renovation, and attentive staff. Common complaints involve small room sizes, malfunctioning HVAC, occasional cleanliness issues, and inconsistent service attitudes.

Dimension scores · cross-source

Service9.0
Cleanliness9.0
Surroundings8.8
Facilities8.6

KEYIdeal for location-focused travelers. Verify room size upon booking; sensitive to maintenance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?
Located in the heart of Mayfair, London, guests highly praise its prime position and convenience based on 242 reviews.
valueWhat is the overall rating and recommendation rate?
The hotel has an 8.4/10 average score and a 99% recommendation rate, with guests appreciating the elegant renovation and value.
pros_consWhat are the main pros and cons mentioned by guests?
Pros include prime location, excellent service, and elegant environment. Cons involve small room sizes, occasional HVAC issues, and minor cleanliness lapses.
diningDoes the hotel offer breakfast? Any highlights?
Breakfast is available for a surcharge and is praised as delicious. The hotel also features a bar/lounge and offers vegetarian options.
roomWhat are the room facilities and services?
Rooms feature AC, free minibar, flat-screen TV, and free WiFi. Bathrooms have designer toiletries, though some guests note small sizes.
serviceHow is the level of service?
Service scores 9.0/10. Multilingual staff provide 24-hour front desk, concierge, and laundry services, generally receiving high praise.
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