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Best Western Plus Chicago Hillside

★★★·8.2/ 10Recommended
BBest Western Plus·Best Western Rewards·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorFax/photocopyingFacilities for disabled guestsAll 36 facilities +
Review
Official

Best Western Plus Chicago Hillside provides flawless service and all the necessary facilities for visitors. The hotel offers complimentary parking for guests who arrive with their own mode of transport. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 83 guest reviews · multi-source · as of 2026-07-20

Guests appreciate the convenient location, reasonable price, clean rooms, comfortable beds, and helpful staff, along with free parking and airport shuttle service. However, frequent complaints highlight aging facilities, unreliable elevators, paid breakfast with limited options, inconsistent housekeeping, noise issues, and occasional slow management response.

Dimension scores · cross-source

Service7.4
Facilities7.4
Cleanliness7.4
Surroundings7.4

KEYSuitable for drivers and airport travelers seeking affordable stays. Verify breakfast policies and room condition beforehand; those sensitive to older facilities should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from downtown Chicago and O'Hare Airport, and is there shuttle service?
The hotel is within driving distance of downtown Chicago and offers a complimentary 24-hour shuttle to O'Hare International Airport. It is also close to Brookfield Zoo, Oakbrook Mall, and Loyola Medical Center.
diningCan guests dine on-site, and is breakfast included?
Charlie's Restaurant serves American cuisine around the clock, while Charlie's Lounge offers snacks and cocktails. Guest reviews note that breakfast is not complimentary and has limited options.
familyIs this hotel suitable for families with children, and what kid-friendly facilities are available?
Children are welcome, and the property features an outdoor pool, billiards table, and accessible facilities near attractions like Brookfield Zoo. Based on 83 reviews, it has a 6.1 average score and a 99% recommendation rate.
businessWhat services and facilities should business travelers look for?
Business travelers can use free wired internet, fax/copy services, and a reception hall, with a service dimension score of 7.4. Please note that the front desk operates with limited hours.
roomWhat is the overall room experience, and what are the pros and cons?
Guests generally find the rooms clean and beds comfortable, though some report inconsistent housekeeping, noise, and odors. The facilities and cleanliness scores are both 7.4 based on 83 reviews.
memberWhat benefits come with the Best Western Rewards membership?
Official benefits include bonus points and welcome amenities for Diamond, Platinum, Gold, and Diamond Select members, with possible early check-in and late checkout. No guest-observed perks have been recorded yet.
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