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Sheraton Brooklyn New York

★★★★·8.0/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationNightclubAir conditioningFamily roomsLift / ElevatorLuggage storageAll 32 facilities +
Review
Official

Sheraton Brooklyn New York Hotel provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in New York (NY). The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-16

Guests consistently praise the prime downtown Brooklyn location, convenient transit, and friendly, responsive staff. Rooms are generally clean with comfortable bedding. However, frequent complaints highlight aging facilities like unreliable air conditioning, poor soundproofing from elevators/streets, and inconsistent service due to understaffing. The overall experience is mixed, reflecting a 6.0/10 rating.

Dimension scores · cross-source

Surroundings9.0
Service8.0
Location8.0
Rooms7.9
Cleanliness7.9
Facilities7.1
Value7.0
PraisedConvenient location & transport access · Friendly & attentive staff · Clean, comfortable rooms & bedding · Abundant nearby dining & shopping
ComplaintsPool unavailable to guests · AC failure & high room temperature · Aging facilities & poor maintenance · Poor breakfast quality & limited options

KEYSuitable for travelers prioritizing location and basic comfort. Verify AC and soundproofing needs beforehand. Those expecting consistent premium service or flawless facilities should consider alternatives.

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