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Renaissance Shenzhen Luohu Hotel

★★★★★·9.4/ 10Excellent
RRenaissance Hotels·Marriott Bonvoy·Hotels
2000 opened · 2019 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 55 facilities +
Review
Official

Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 397 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Renaissance Shenzhen Luohu · 万豪钛金入住报告(2023年10月)

  • 直接给了4PM
  • 周末早餐在50楼的全景餐厅吃
2023-10-31

Jamesma · 2023-10-31 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 587 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near Luohu/Dongmen, spacious renovated rooms, and attentive staff. The executive lounge and 50th-floor breakfast view are highlights. Complaints focus on aging facilities, thin soundproofing, pool restrictions (cap required), and occasional check-in or benefit communication issues.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Service9.0
Facilities9.0
Location8.8
Value8.2
PraisedConvenient location · Spacious and clean rooms · Friendly staff · Frequent free upgrades
ComplaintsUnstable hot water · Poor soundproofing · Pool often closed · Inconsistent breakfast quality

KEYIdeal for transit, shopping, and business travelers. Note potential noise and pool restrictions; confirm elite benefits upon check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in central Luohu near the border gate and Dongmen, with high transport convenience. 99% of guests recommend it, scoring 8.8 for location.
diningWhat is the breakfast experience like? Any highlights?
Highly praised, especially the 50th-floor Sky Paradise with stunning views. Food Studio offers diverse local and international cuisines all day.
familyIs this hotel suitable for families? What family-friendly facilities are available?
Yes, children are allowed, with family rooms and kid meals available. Executive lounge offers good care for families. Note that the pool requires a cap.
businessIs it convenient for business travelers? How is the executive lounge experience?
Very convenient. Business guests praise the location and executive lounge service. While some rooms lack desks, the lounge offers a comfortable environment.
coupleAny recommendations for couples? How are the room facilities?
Good experience for couples with spacious, clean rooms and bathtubs in some categories. Renovated rooms are modern. Request high floors for better soundproofing.
roomAre the rooms clean? How is the maintenance of facilities?
Cleanliness scores 9.2/10, with guests praising spaciousness. Some facilities may appear aged, but strict disinfection standards are maintained between stays.
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