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citizenM Miami South Beach

★★★★·9.3/ 10Excellent
ccitizenM·Marriott Bonvoy·Hotels
Check-in 02:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outFacilities for disabled guestsShared lounge/TV areaAll 33 facilities +
Review
01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 188 guest reviews · multi-source · as of 2026-07-17

Guests praise the modern design, prime location, and exceptional staff service. Main complaints involve small rooms lacking privacy, weak AC or shower pressure, and occasional cleaning lapses.

Dimension scores · cross-source

Cleanliness9.4
Location9.1
Value9.0
Service9.0
Surroundings9.0
Facilities8.7
PraisedPrime location · Modern design · Rooftop pool · Friendly staff
ComplaintsTiny rooms · AC/tech issues · Lack of privacy · Poor repair response

KEYIdeal for solo/couples. Light packers should note small rooms; verify AC and cleanliness.

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