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Hotel Indigo Madrid - Princesa by IHG

★★★·9.0/ 10Excellent
HHotel Indigo·IHG One Rewards·Hotels
2019-11-16 opened· 101 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 62 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hotel Indigo Madrid- Princesa By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Madrid becomes even more accessible, thanks to the shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Hotel Indigo Madrid- Princesa By IHG with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Hotel Indigo Madrid- Princesa By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Hotel Indigo Madrid- Princesa By IHG offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Indigo Madrid- Princesa By IHG. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Hotel Indigo Madrid- Princesa By IHG, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting salon before you depart. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 167 guest reviews · multi-source · as of 2026-07-18

Guests praise the excellent location near metro, modern decor, and friendly staff. Common complaints include poor soundproofing, maintenance issues like uneven elevators, inconsistent breakfast quality, and missing amenities like kettles.

Dimension scores · cross-source

Location9.1
Cleanliness9.1
Surroundings9.0
Facilities8.3
Service8.2
Value8.1
Rooms8.0
PraisedPrime location near metro and shopping · Clean, comfortable rooms with good amenities · Excellent and varied breakfast · Generally friendly and helpful staff
ComplaintsInconsistent soundproofing with street noise · Occasional maintenance issues or faults · Some rooms feel small or have low ceilings · Difficult parking or no on-site spaces

KEYSuitable for transit-focused travelers. Request quiet rooms, inspect facilities upon arrival, and manage breakfast expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport access?
The location is excellent with a 9.1 score, near the metro and landmarks like Plaza de España. It is highly praised for convenient transport access.
roomIs the soundproofing good?
Soundproofing can be an issue, especially for street-facing rooms. While soundproof rooms are available, some guests report noise disturbances.
diningWhat is the breakfast quality and variety?
Breakfast quality is mixed; some find it delicious while others note limited variety or inconsistency. The on-site restaurant uses local ingredients.
serviceHow is the service attitude?
Service scores 8.2 out of 10. Guests consistently praise the friendly, professional, and enthusiastic staff across all interactions.
facilityWhat are the main facilities available?
Facilities include a rooftop terrace, restaurant, fitness center (surcharge), and wheelchair accessibility. Room facilities score 8.3, though occasional maintenance issues exist.
memberWhat perks do IHG One Rewards members get?
Diamond members get bonus points, free breakfast, welcome amenities, and possible upgrades. Gold/Platinum/Silver members get bonus points and possible late checkout. Subject to official policy.
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